tcjohnson

I too have a long list of items that needed repairing. There we're three primary reasons we purchased a Reflection. 1 - Floorplan vs. weight, 2 - Appearance of the unit, and 3 - Grand Design's reputation for building a quality product.

We still love the floorplan for a rig in this weight class. The Reflection still looks nice after 7,500 miles too. However, I think GD has lost the recipe for quality. Yes, they have good customer service, but I'd much rather have a unit that doesn't require frequent repairs and customer service calls.

There's another element that gives the customer confidence in the unit. That is the service you obtain at the dealership after the sale. Sadly, my dealer (Lazydays) has the worst service department I've ever dealt with in 25+ years of RV ownership.

Good luck on your roof fix, and I hope you don't experience too many more quality problems with your 293.

Jim

That's a long list of issues for a new trailer. I too would be concerned about how much damage might be done that you can't see? I have washed my roof once and didn't notice any issues but I will be taking a much closer look tomorrow. My 293RES will also be going back to the dealer in October to fix a bunch of things. I find it unacceptable to have so many issues for these units.

We have a 303RLS, it is S/N #205. We picked our unit up in Jan. 2014 and began using it in March. We have not had a long list of issues and have not had it back to the dealer. I will say that the issues have been serious and all have been OEM related. Landing gear, propane regulator, major electrical short in one of the slides, water heater, TV. I was able to fix them all with the help of JD and parts supplied with no questions asked. We have gone out the last couple of times and experienced NO problems. This makes me think that there will be issues when you have a multi-system complex product such as these. Time will tell if they last!

We have camped 32 nights in our 337RLS and the dealer has had it for 49 nights since we picked it up on May 2nd. We have had three week long trips that ended with spoiled food and had to use coolers. We have not had one trip that something did not break. It is headed back to the dealer for the refrigerator for the fourth time not to mention the safety handle on the stairs twice, shower leaked three times, sewer smell twice and still not fixed, pantry door will not stay closed, wheel bearings and seals due to grease leaking out, kitchen drawer will not stay closed while traveling, and a few other things that I repaired myself. Love the camper but it is not living up to all of the happy talk that was floating around this forum before we bought it. I have requested that the refrigerator be replaced with something other than an Atwood unit, waiting for an answer from GD. Good luck with your repairs.
Jim