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Thread: Bad Luck?
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06-20-2021, 03:49 PM #31
Thank you for your kind words. Brakes just failed again on our trip today so we will be contacting GD.
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06-23-2021, 02:32 PM #32
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Did they spec the springs for “just enough to get through warranty” or are they spec’d for “ this is a huge unit, let’s go 15% over just enough to get through 15 years”
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06-23-2021, 03:40 PM #33
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Grand Design has everything to do with it. They need to take 100% responsibility for their product. They choose their suppliers, and should be holding their feet to the fire when they supply sub-par components.
Don't give them a pass just because they didn't manufacture the parts themselves. I don't do that for Refrigerators, Automobiles, TVs, etc, etc, and I will not do that for RVs.
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06-23-2021, 03:50 PM #34
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06-23-2021, 04:32 PM #35
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I moved from Jayco and Imagine is made with cheaper materials
Just the two biggest things are the cabinets and countertops
But that is the reason Grand Design is less expensive than most and I am fine with that
It isn’t as much here but there must be 20 posts a day on social media of people bashing GD because they “expected more from a quality trailer”
Imo they are not the best but so far their customer service is
Btw moving from Thor is a broad statement
They have multiple lines ranging from dirt cheap to Tiffin and Vanleigh
2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew2021 Imagine 2400 BH
2018 GMC Sierra 4x4 Crew 1840lb payload
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06-23-2021, 05:42 PM #36
Spring source?
This company is across the USA from you but may be able to ship. I have not used them for 20 some years but they custom made springs for a Chevelle I had, a truck that hauled oil barrels on one side and needed each side of truck capable of different carrying capacity and they made springs for railcars for a company I worked for. Every experience with them was positive.
There may be a similar maunfacturer closer to you. www.benzspring.com
BENZ SPRING COMPANY
A DIVISION OF J&J AMUSEMENTS, INC.
4897 INDIAN SCHOOL ROAD NE, SUITE 150
SALEM, OREGON, USA. 97305
NEW CONTACT NUMBERS FOR BENZ CUSTOMERS.
USA AND CANADA:
PHONE: 1-800-854-3140
FAX: 1-800-366-7505
INTERNATIONAL:
PHONE: 1-503-304-8899
FAX: 1-503-304-18992007 Ram 5.9 CTD 4x4 LB
2019 Imagine 2500RL
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06-23-2021, 08:17 PM #37
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06-24-2021, 12:05 AM #38
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06-24-2021, 12:08 AM #39
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06-24-2021, 04:26 AM #40
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That's utter nonsense. I used to work in a metallurgy lab and one of my jobs was inspecting rod coils before they were drawn down to wire.
I had a Toyota minivan that had a coil spring that broke after 8 years. It happened while driving in my subdivision and was able to find and inspect the piece that broke off. What I found was a huge carbon inclusion that formed a weak spot. A year or two later another spring broke. Faulty material plain and simple.
Bedroom Sconce Light
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