No generator options available on Solitudes or Momentums

**Chuck.N** · 03-13-2021, 03:36 PM

This is just great!🤬🤬🤬

Our 5500 is fritzing right now, where it'll run for about 10 seconds, and shut itself down. It's not throwing error codes, either. I'm praying it's just a funky fuel issue.

If it's something major, it's definitely a problem because it's still under warranty.

**wingman503** · 03-13-2021, 04:21 PM

Originally Posted by Fsalmy

Tried to build and price a couple of new Solitudes. Gen prep option on the online build sheets but no generator option. I contacted a very knowledgeable sales rep. He showed me an email sent today from GD saying, effective immediately, on all Solitudes and Momentums, the generator option is being suspended due to inability to source the Onan 5500, 6500 and 7000 generators. This will affect retail orders, too. No time estimate as to when the generators will become available. GD recommends getting the gen prep and then offering an after market install by selling dealer once gens can be sourced again.

I wonder what happens to orders made back in Jan when I ordered?

**Aaron35s** · 03-14-2021, 10:24 PM

It could be the oil level! They will shutdown on low oil.

**Jimmer** · 03-14-2021, 11:34 PM

I purchased a Solitude in November and it had the Generator Prep in it. It had the box for the Generator and also in the panel inside it had the Start up Guage and switch to turn on Generator. I never asked the salesman just thought it might have been ordered that way. Now that explains why it did not have the generator. Thank you.
Jim Bonhote, 2021 Solitude 2930RL S Class, 2015 Ford F350 Platinum,

**huntr70** · 03-15-2021, 07:48 AM

Originally Posted by Jimmer

I purchased a Solitude in November and it had the Generator Prep in it. It had the box for the Generator and also in the panel inside it had the Start up Guage and switch to turn on Generator. I never asked the salesman just thought it might have been ordered that way. Now that explains why it did not have the generator. Thank you.
Jim Bonhote, 2021 Solitude 2930RL S Class, 2015 Ford F350 Platinum,

Back in November, there wan't a problem. It would have been ordered with just the gen prep.

**huntr70** · 03-15-2021, 07:49 AM

Originally Posted by wingman503

I wonder what happens to orders made back in Jan when I ordered?

Depends when it was scheduled to be built. As off this week, all generators are now gone.

Just received a statement letter from Onan saying they are hoping by mid- Summer to be back to a 2-4 week back log.

**Wileykid** · 03-15-2021, 12:21 PM

Originally Posted by huntr70

Depends when it was scheduled to be built. As off this week, all generators are now gone.

Just received a statement letter from Onan saying they are hoping by mid- Summer to be back to a 2-4 week back log.

This is a bummer. Pretty sure mine hasn't started down the line yet.

**wingman503** · 03-15-2021, 04:30 PM

Spoke with the dealership where I ordered my trailer from back in early January. He said that the shortage only effect new orders today and not my order from Jan. I just got my VIN number today.

**wingman503** · 03-15-2021, 04:32 PM

There's a Youtube video that address a similar issue with an onboard Onan. Here the link https://www.youtube.com/watch?v=RF7qcHwaxjw&t=614s

**huntr70** · 03-16-2021, 05:54 AM

Originally Posted by wingman503

Spoke with the dealership where I ordered my trailer from back in early January. He said that the shortage only effect new orders today and not my order from Jan. I just got my VIN number today.

Keeping my fingers crossed for you...I have 9 retail orders that are affected by this.

None of which were new orders.

If you received a VIN, ask for the Grand Design confirmation sheet with the VIN on it that shows all the options.