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10-16-2018, 03:00 PM #1
How to Order Parts - Very Helpful Dealership
In the past, when you needed to purchase a part, you had to go to a Grand Design dealership and get the part. That is kind of a pain if you aren't close to your dealership and they won't take your order over the phone.
I called Grand Design today to find out how to order a couple of parts that I need. They told me that I can call a dealership in Texas that will now take phone orders and drop ship parts directly to us. I called the dealership and they were very helpful and courteous. If you need parts, it's worth a shot trying this dealership out:
Pharr RVs
806-765-6088
320 N. Loop 289
Lubbock Texas 79403
Ask for Parts..
Jim
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10-16-2018, 03:14 PM #2
- Join Date
- Jan 2018
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- NorCal
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Awesome. I really don't want to have to go to my dealer to order a new front battery compartment door.
2017 Ford F450 - our kids call her "Big Red"
2018 Grand Design Reflection 28bh
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10-16-2018, 03:26 PM #3
This is great info! This should make it much easier getting parts now, I prefer not to have to use my local dealer whenever possible.
Sent from my SM-G950U using Tapatalk2023 Momentum 398M-R
2023 Ford F-450
SOLD - 2021 Reflection 311BHS
SOLD - 2017 Momentum 399TH
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10-16-2018, 06:00 PM #4
- Join Date
- Aug 2017
- Location
- I can see the Alamo
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This just makes to much sense. Can't believe it took this long.
OTOH, both Keystone and Forest River have no problem shipping direct to the customer in Texas (non-warranty).John and Jean
Springer Spaniel furkids Mea and (the late) Molly
Blogs - BataanMissing.com - AirSafety.info
2017 Ford F-350 6.7L CC SB, Andersen Ultimate Hitch.
2018 Reflection 337RLS fifth wheel.
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10-17-2018, 08:22 AM #5
- Join Date
- Mar 2015
- Location
- N. California
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Is the shipping still outrageously expensive?
Jim & Georgianne
N. California
2016 Reflection 29RS
2008 Ford F-250 Super Duty PSD
B&W Companion hitch
Rubber turtle with no name
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10-17-2018, 11:55 AM #6
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10-17-2018, 01:03 PM #7
- Join Date
- Jul 2014
- Location
- Wherever...
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Yep. GD Customer Service referred me to them on Monday and I just finished ordering a gasket for the street side basement door (having a leak problem during rain). Pharr is having it sent to our son's house in Cincinnati where we will wind up next week. Pharr was very easy to work with.
RobU.S. Army Retired
2012 F350 DRW CC LB Lariat PS 6.7
2020 Solitude 310GK-R, MORryde IS, disc brakes,
Sailun LRG tires, solar, DP windows, W/D
(Previously in a Reflection 337RLS)
Full time since 08/2015
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10-17-2018, 02:54 PM #8
It sounds like Pharr RVs might be a good place for future owners to look for a new rig. It's about time that someone put the customer first.
Jim
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03-12-2019, 05:01 PM #9
- Join Date
- Jan 2019
- Location
- home is where we park it......
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Duane, Mary Jo, and Milo the dog = Full Timers.
2019 Ford F-350 Super Duty Lariat 4x4 6.7 psd
2019 GD Momentum 351M
2016 BMW R1200 GS
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03-12-2019, 05:24 PM #10
- Join Date
- Oct 2016
- Location
- A rolling stone....we're in Tucson, Az. now.
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SOLD my 2017 Momentum 376TH being pulled by a 2014 Ford F-350 Lariat, FX-4, Crew Cab, Longbed, Dually. Not pulling the 5er, catch me on my 2013 CVO Harley Ultra Classic.
Map = states that we've stayed at least one night in our RV.
http://visitedstatesmap.com/image/AR...TNTXUTWYsm.jpg
Charging Lithium Batteries From...
Today, 04:40 AM in Electrical System and Wiring