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  1. #1
    Site Sponsor ACDW-Ottawa's Avatar
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    Oct 2013
    Ottawa, Canada
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    No Local Ottawa GD Dealers-Bought Solitude as Local RV Garage OK w/GD Warranty

    TO: All prospective buyers & current owners of Grand Design RVs in the Ottawa / Eastern Ontario, Canada area.

    We fell in love with the Solitude and had to have one!! But we had to buy "non-locally" (5 hour drive) because there are no local Grand Design RV Dealers in the Ottawa, Canada area . The deciding factor to buy the Solitude 369RL was because Grand Design permitted us to have warranty work done at “BGM Autobody & RV Repair” 8) They are an independent RV service center located in Chesterville, Ontario, about 45 minutes South of Ottawa with tall service bays to accommodate the Solitude 8). Note that BGM is NOT an RV Dealer so they have no loyalty to any RV brands.

    We believe in the “Buy Local” requirement and are not advocating to buy "non-locally". Buying local is practical because you always have a “home RV center” to service your RV so you don’t waste time while away on a trip. Furthermore, at least in the Ottawa area, RV dealers will NOT repair your RV if you did not buy it from them. When we returned in the spring from one of our past winter trips, we found our selling dealer went out of business and not one RV dealer would service our trailer > :'( . Lucky for us, someone told us about BGM and they repaired our previous trailer

    If you find yourself in a similar situation having to buy non-local, call Grand Design and ask them if they will allow warranty work to be done at a local RV service center. I found them to be very accommodating 8). Hopefully, Grand Design will soon have more local RV dealers.

    I hope this is useful for other readers; especially in Eastern Ontario. Because it's hard to “buy local” when there are no local dealers

    We should have our Solitude in a week - yea!

    Aaron & Donna
    2014 Solitude 369RLS #1067
    2010 Dodge RAM 3500 SLT Mega-Cab 4x4 SRW 6.7L Cummins Diesel
    AMP Power Step Running Boards, Bed Step, & Bed Step2; Garmin RV760 GPS & EEZRV TPMS; Truck Covers USA Roll Cover
    Firestone Rear Air Suspension System, on-board compressor with 5 Gallon tank and Air port; Hijacker 16K Ultra Slider 5th Wheel Hitch, Dee Zee Truck Tailgate Assist; DU-HA Humpstor Truck Bed Storage Box; Voyager Rear Back Up Camera System
    YAKUPS® Vertical Kayak Rack and Custom Lippert 2" Receiver; Sailun S637ST tires; WeBoost Cell Phone Booster.

  2. #2
    Site Sponsor Renee's Avatar
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    Sep 2013
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    Re: No Local Ottawa GD Dealers-Bought Solitude as Local RV Garage OK w/GD Warranty

    Congratulations Aaron and Donna!
    I know you're gonna love it
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

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