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Thread: No Tie Down for interior chairs

  1. #1
    titrtyca
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    No Tie Down for interior chairs

    Our Reflection 293RES was delivered with out the Theater seating. The Chairs recieved are two seperate swivel chairs. There is no tie down provided for these chairs. Is this typical? If no is there a fix the factory can provide?

    Thanks

  2. #2
    Manufacturer
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    Sep 2013
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    Bristol & Middlebury, Indiana
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    Re: No Tie Down for interior chairs

    Hi @ titrtyca! Before we ship a 293RES that has swivel chairs, we place the swivel chairs back-to-back in the slide room (with one chair facing the front of the RV and the other chair facing the back of RV) then put a travel strap with a locking mechanism around both chair backs to secure the swivel chairs together. If you are missing the travel strap with locking mechanism, please contact your dealer for assistance. Hope this helps! ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #3
    titrtyca
    Guest

    Re: No Tie Down for interior chairs

    Thanks Janice, that helps. I will notify the dealer, but they are a little far away. I was thinking I could do something in the interim. When you say locking mechanism. Is that a nylon strap with a plastic buckle like the dinette chairs? A picture would be great of how the sevel chairs were originally stowed for shipping.

    Thanks

  4. #4
    Manufacturer
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    Re: No Tie Down for interior chairs

    You're welcome I don't have a photo of the 293RES showing the swivel chairs stored in the travel position or of the travel strap. May I PM them to you at a later date?

    Happy travels!
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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