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  1. #1
    Seasoned Camper Hwktlg8's Avatar
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    Just Got off the phone with Grand Design.....

    So we have on order a 2017 377 MBS-R unit....couple of things
    1) I emailed our dealer yesterday regarding tires that would be installed. When we ordered back in Janruary, on the brocheur there was an option to select Goodyear G rated tires. The dealer was in touch with GD regarding this. GD called me to inform that they no longer have the option for Goodyear tires, all Solitudes are now shipped with G rated Westlakes. I voiced my concern regarding blowouts..failures ect. He said that they have not received negative feedback regarding this at this point. (yet!). The Westlakes will come with a 1 yr no questions asked replacement and $35 credit for install from GD. ( I will probably run for a year then replace with Goodyear or something else). 5 yr manufacturers warranty after this for defects.

    2) I asked about Lippert Bearing issues. He readily admitted the issues and then explained how Lippert has remedied this problem changing from a manual packing proceedure to a 750k automated machine that is much more precise in the packing proceedure (video of this was posted on the forum the other day.) He reassured me my unit will have the new hubs. I will be sure to let you all know if I have any issues, and I will definitely ask the dealer to pull the wheels and drums to evaluate as part of PDI.

    3) I did ask what specific model of Lippert Rotaflex Kingpin assembly is installed so I can order the appropriate capture plate for pullrite hitch. He is looking into this and I will post a follow up once I know as well.

    4) The GD rep was very helpful with these concerns and questions. It was really reassuring to have the manufacturer call me directly. In fact the dealer must have given them my cellphone. Great customer service!

    Our unit is scheduled to come off the assembly line tomorrow...so hopefully delivery in a few weeks...whoohoo!
    Ryan and Alison
    2017 Solitude 377MBS-R
    Titan electric/hydraulic disc brakes
    Morryde CRE 3000, xmembers x3, WBs,4k springs
    2017 GMC 3500 Duramax Denali SRW Airlift bags with wireless control
    Pullrite 2900 autoslide hitch

  2. #2
    Long Hauler LCBoyer's Avatar
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    Congratulations! Welcome to our group
    2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places

  3. #3
    Big Traveler arhayes's Avatar
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    Congrats on the new rig. My experience is that working directly with GD is always a positive experience. Dealers.....not so much!


    Alan
    Alan and Kathleen
    2015 Momentum 380TH (RVD2)
    2014 Ford F350 Dually (Stormtrooper)
    2012 Honda Goldwing Navi/ABS (Land Speeder)

  4. #4
    Fireside Member
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    I also have a pullrite hitch with capture plate,Buying 307MKS anybody no if you still need a capture plate on rig,Thanks

  5. #5
    Commercial Member huntr70's Avatar
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    Quote Originally Posted by campsurveyor View Post
    I also have a pullrite hitch with capture plate,Buying 307MKS anybody no if you still need a capture plate on rig,Thanks
    Pullrite Superglides only work with capture plates.

    You will need the capture plate for the Lippert 1621 pin box.
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  6. #6
    Seasoned Camper Joscelyne3's Avatar
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    Hello and good morning Campsurveyor,
    I belive if you have a auto glider type hitch, you would need a capture plate.
    I hope this may help you out.
    John Joscelyne
    John & Carol Joscelyne and Hexy
    Red 2014 Ford F-350 Platinum, SRW, CC, Short bed with roll-N-lock cover.
    With replacement 50 gallon TransferFlow fuel tank, Magnaflow air intake, Edge CT turner.
    Pullrite superglide fifth wheel hitch.
    2015 Grand Design 305RE Solitude, with slide out toppers, <new>Titan disc brakes and Goodyear "G" rated tires.
    From: Hatboro, Pa

  7. #7
    Seasoned Camper
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    How can you have the new hub setup if lippert does not have the new 7,000lb axle machine online yet ? interesting ,,,,, is it online now ?
    2016 solitude 379fl
    Minnesota,North metro
    summers @ flying goose
    fairmont,Mn seasonal

  8. #8
    Site Sponsor JFF&KRN's Avatar
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    My take on Westlake tires: We had them of course on our 303 and was fairly confident in the tires until we got about if i remember about 1000 miles and just over a year. We were lucky as we had one come apart at a gas stop and then i replaced them all. Westlake did reimburse for one as a good will gesture, but my though is to really keep an eye on them. Good Luck & Be Safe! ! !

  9. #9
    Long Hauler Canyonlight's Avatar
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    Attached link to Pullrite Capture Plate Fit Chart: http://www.laseritefab.com/CP_Fit_Chart.pdf

    You can measure your pin box and if it is a Lippert 1621 as Hunter references you can see the choices. I believe the one we have is the Quick Connect 331704 for our 303 pin box. Call Pullrite at 574 259 1520 to get correct information and learn about capture plate options if your dealer is not informed and/or you just wish to get it direct from the horses mouth.

    Dan
    Dan & Carol
    2014 303RLS Reflection #185 (10/2013 build)
    2012 Silverado LTZ Crew Duramax 2500HD
    2700/16K Pullrite Superglide

  10. #10
    We Have a Great Site Team WhittleBurner's Avatar
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    Quote Originally Posted by JFF&KRN View Post
    , but my though is to really keep an eye on them. Good Luck & Be Safe! ! !

    xs 2. Always check the tires while on the road at rest stops and if possible when parked take the tire off the ground so you can inspect every inch. Thats how we found the 1 tire with tread seperation well after 10,000 miles and the tread looked good on the others (we were replacing them soon due to age anyhow)
    Better to find it before it rips apart while you're on the road.
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
    https://3dogsandatrailer.wordpress.com/


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