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  1. #11
    Manufacturer
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    Sep 2013
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    Re: Black tank flush

    Jim

    I replied to your message. Please let me know if you got my response.

    Thanks,

    Bill.

  2. #12
    jmdkelley
    Guest

    Re: Black tank flush

    Hi Bill,
    I looked but did not see your message. I will double check when I get home from work tonight as it might but in my spam folder.

    I spoke to Mr. McCarthy yesterday and feel we will now be moving forward to resolving all the issues.
    We really appreciate all the help from Grand Design and look forward to getting our trailer back soon.
    Thanks
    Jim

  3. #13
    Manufacturer
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    Re: Black tank flush

    Hi Jim:

    I was afraid you didn't get my message. I think I need to speak to Chris about this. This has happened before.

    The short version is that I wanted to tell you that Jerry would be calling.

    Thanks for your patience.

    Bill

  4. #14
    kandjalabama
    Guest

    Re: Black tank flush

    Hello LowFly. We are als0 newbes with a Reflection 337. We picked it up from McClain's in Sanger Tx Jan 15 this yr. Traveled down to the Houston area to visit relatives and do a shake down on the unit. We experienced problems. One problem the black tank valve is leaking. Was this your problem?

    KandJAlabama
    Grand Design Reflection 337, F250 lariat.

  5. #15
    Site Sponsor Dave and Monica's Avatar
    Join Date
    Nov 2013
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    Gore Bay, Ontario
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    Re: Black tank flush

    [quote author=kandjalabama link=topic=170.msg2029#msg2029 date=1391301432]
    Hello LowFly. We are als0 newbes with a Reflection 337. We picked it up from McClain's in Sanger Tx Jan 15 this yr. Traveled down to the Houston area to visit relatives and do a shake down on the unit. We experienced problems. One problem the black tank valve is leaking. Was this your problem?

    KandJAlabama
    Grand Design Reflection 337, F250 lariat.
    [/quote]

    Welcome to the forum and congrats on the 337!

    What was the problem with the black tank valve leaking...not fully closing? You mentioned that you had other issues?

    Dave
    Dave and Monica - Gore Bay, Ontario
    Vitus the Hungarian Vizsla
    2014 Reflection 337 RLS #129
    2008 F250 V10 CC Lariat RWD

  6. #16
    kandjalabama
    Guest

    Re: Black tank flush

    Hello Happy Camper, Our black valve is leaking. When I open the sewer line cap about a gallon of blue water rushes out. Other problems more serious, the front stabilizers would not retract. Not to get into great detail had to jack up the pickup enough so the stabilizers would lift off the ground enough to pin the stabilizers up for travel. The freezer door would not latch and a light over the kitchen island came loose was swinging from the wires during travel and broke the glass globe. Grand Design has honored the warranty for the last three items which I appreciate. The repair facility is not interested in repairing the black water tank valve.

    KandJAlabama
    Reflection 337 with F250 Lariat diesel

  7. #17
    Site Sponsor Justaguy's Avatar
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    Arlington, TX
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    Re: Black tank flush

    Jim, what's the latest on your GD?
    Dean and Cindy
    2014 337 RLS
    Firestone Ride - Rite Airbags
    Ford F-250 6.7 Diesel

  8. #18
    jmdkelley
    Guest

    Re: Black tank flush

    Dean,
    At this time we still have not got our trailer back. However; Grand Design has been in contact with me and I'm very pleased with their results in helping to resolve the issue.
    Parts are on the way to the dealer and they are working closely with the dealer to make sure our unit is being taken care of.

    Thanks
    Jim

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