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  1. #11
    Manufacturer
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    Sep 2013
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    Bristol & Middlebury, Indiana
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    Re: Curb Side Slide Awining - Solitude

    Hi @huntr70,

    I started to write a reply back to you a couple of times, but then stopped as I wasn't quite sure if I was addressing your concerns correctly. Hypothetically, if your dealership placed a sales order with us that included the slide out awning (a.k.a. slide topper) option, then the slide topper would be covered by our limited product warranty. However, in this scenario it would not be considered a factory modification (?) as it would be installed as part of our production process.

    Also, I don't necessarily think a dealer installing an aftermarket slide topper becomes an automatic issue; however, we wouldn't cover it under our warranty nor am I aware of any other RV manufacturer that would cover aftermarket work done by a dealership under the terms of their (the RV manufacturer's) warranty.

    Hope this helps but if not, please feel free to call me or Marc Hauser to discuss so as to prevent any misunderstandings on the subject. Our phone number is (574) 825-8000.

    Thanks,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  2. #12
    Site Sponsor
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    Sep 2013
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    Naples, FL
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    Re: Curb Side Slide Awining - Solitude

    When I bought my Solitude I had Lazydays but slide toppers on all my slides total price 1500+ and rain covers over the fans I would have thought that rain covers would be standard. Very happy with slide covers.
    2014 Solitude 369RL# 334
    2008 Chevy Dually 3500
    Love my 5th Wheel

  3. #13
    Manufacturer
    Join Date
    Sep 2013
    Location
    Bristol & Middlebury, Indiana
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    Re: Curb Side Slide Awining - Solitude

    Hi @clc530,

    Thanks for the comment! I'll pass your suggestion regarding the rain covers on to Marc Hauser, our GM for the Solitude/Momentum product lines.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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