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  1. #1
    Seasoned Camper dmagnus's Avatar
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    Aug 2016
    Location
    Apple River, New Richmond, WI
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    Rain Gutter Spouts for 2017 Reflection 303 RLS

    This is embarrassing, but late last fall, just before the snow was going to fly, I bought a cover for my 2017 Reflection 303 RLS. Since I really didn't trust myself up on the roof (balance isn't what it used to be), I hired a guy to put it on for me. He said he had experience in doing it since he had a 5'er of his own and had the same kind of cover.

    He did the job while I was at work (big mistake on my part). This spring, I took the cover off and discovered that he had cut all of the gutter spouts off with a knife. Obviously, next year I'll do the job myself or be on hand when someone else does it...

    I called him and chewed him out and he said they would have ripped the cover to pieces. Well, I can see how that would happen, but I would have bought a bunch of racket balls and put them over the spouts to cover the sharp end or something like that. Does anybody else do this when putting your cover on?

    Anyway, now I want to replace all of my spouts. I haven't climbed up there yet, but it appears that they are not integral to the gutters, but are stuck on and then liberally covered with caulk. I think there are a total of 7 of them. If GD monitors this, can I buy them from the factory? Also what is the caulk used?

    Any help would be appreciated.

    Thank you ,
    Don
    [SIGPIC][/SIGPIC]
    Don and Donna
    "Spook" (1/2 Bichon, 1/2 American Eskimo)
    2017 Reflection 303 RLS
    2012 RAM 2500 HD Laramie 6.7 Cummins 68RFE 6 spd 4X4 S/B Crew Cab
    PullRite SuperGlide 16K
    Mopeka Bluetooth LPG Remote Tank Monitors
    TireMinder TPMS
    Performance Trailer Braking Titan Disc Brake Upgrade

  2. #2
    Seasoned Camper Sirsea's Avatar
    Join Date
    Jan 2015
    Location
    Walkertown, NC
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    You can get these from most any rv store, I ordered mine from Amazon. Usually, they slip in just behind the gutter and are secured with a short screw and sealed with silicone. Very easy to replace.
    Marvin & Marion
    2016 Reflection 303RLS
    2008 Ram 2500HD

    [SIGPIC][/SIGPIC]

  3. #3
    Manufacturer
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    Aug 2016
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    Good Morning Don,

    Unfortunately, we do not sell to retail customers. You can order those gutters through a Grand Design Dealer. The caulk you would want to use would be an exterior sealant like DAP exterior.

    Thank you,

    Missy
    Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    Contact us:
    - Call Customer Support (direct) at (574) 825-9679
    - Send a fax to (574) 825-9249
    - Or email: [email protected]

    *For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*

  4. #4
    Big Traveler
    Join Date
    Mar 2015
    Location
    N. California
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    Missy I'm a retail customer and I just bought a skylight, interior door jam, mattress and an exterior stove vent from GD. Has something changed in the last few weeks?
    Jim & Georgianne
    N. California
    2016 Reflection 29RS
    2008 Ford F-250 Super Duty PSD
    B&W Companion hitch
    Rubber turtle with no name

  5. #5
    Manufacturer
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    Aug 2016
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    Hi Jim,

    Yes, we did sell to retail for a very short amount of time. We stopped sometime in February, because it is in violation with our dealer agreement.

    Missy
    Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    Contact us:
    - Call Customer Support (direct) at (574) 825-9679
    - Send a fax to (574) 825-9249
    - Or email: [email protected]

    *For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*

  6. #6
    Big Traveler
    Join Date
    Mar 2015
    Location
    N. California
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    Well that's too bad. I see now that the parts book is missing from the web site. My local GD dealer doesn't sell parts retail (so much for dealer agreements I guess). Glad I got my needed GD specific parts when I did. Hopefully I won't need anything else. Thanks for the explanation.

    edit: I just looked again on the GD web site and found the parts book. I was looking in the wrong place. There is now instructions to order the parts you need through your local dealer. Perhaps our local dealer can get that done.
    Jim & Georgianne
    N. California
    2016 Reflection 29RS
    2008 Ford F-250 Super Duty PSD
    B&W Companion hitch
    Rubber turtle with no name

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