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04-16-2017, 04:09 PM #1
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Order placed, super excited, W/D (Splendide) voids warranty??
We placed our order for a 2018 360RL two weeks ago and are super excited about this next phase of RVing for us. We are coming from a Class A diesel pusher and this will be our first 5th wheel. We will be towing with a brand new 2017 Ford F350 DRW with a B&W Companion Hitch.
One question for the experts out there - our dealer wants to sell us a Pinnacle Washer/Dryer because they insist a Splendide will void the warranty. This doesn't sound right at all and have pressed the issue with them but they continue to insist Splendide will void the warranty. In searching the forums I have seen many people using Splendide W/D units so this makes no sense to me. Has anyone else been told this by their dealer? Is Pinnacle an ok brand? Reviews on Amazon were less than stellar but in fairness, not many reviews.
Helpful comments appreciated!Last edited by Texascamper; 04-16-2017 at 05:13 PM.
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04-16-2017, 04:14 PM #2
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I'd say your dealer is feeding you a line of crap. There is nothing relating to the warranty that Splendide would violate.
That said, we have been using a Pinnacle washer and dryer since we got our trailer. So far they have worked out well.Editor - www.RamGunner.com and www.MomentumGunner.com
2014 Ram 3500 Tradesman/CTD/AISIN/4.10/4WD/CC/LB/DRW/VHF/UHF/APRS/CB/SCANNER
B&W RVK3600 5th Wheel Hitch/Reese 30140 Gooseneck Ball/Gen-Y HDGH-604 Receiver
2016 Momentum 385TH (Internal LAN/AV Distribution/Polaris RZR 800 EPS/CB/SCANNER/VHF/UHF/APRS and HF for World-Wide Communications)
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04-16-2017, 04:23 PM #3
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Sounds like the Stealer....I mean Dealer - is running a con on you!
AlanAlan and Kathleen
2015 Momentum 380TH (RVD2)
2014 Ford F350 Dually (Stormtrooper)
2012 Honda Goldwing Navi/ABS (Land Speeder)
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04-16-2017, 04:41 PM #4
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- Jul 2015
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What you are hearing from the dealer is called revenue enhancement.
Colan and Marilyn Arnold
Des Moines, IA - kind of, on the road full time.
Currently in Durango, Colorado
Momentum 350M originally, now a 397TH
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04-16-2017, 05:01 PM #5
Texas Camper - Give Grand Design customer service a call tomorrow at 574-825-9769. They are a very helpful group and can give you an accurate answer on your question.
Jim
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04-17-2017, 07:09 AM #6
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Welcome Texascamper! Never heard of that, we have a splendide and have had no problems. We too came from diesel pushers to a 5th wheel...make that two 5th wheels now. We like the 5th wheel but I sure miss the big engine LOL.
RedLocation - Wherever the road takes us...Full-timers
2015 Momentum 380
2019 Ram Dually
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04-19-2017, 06:29 AM #7
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Thanks everyone for the replies. As everyone said and I suspected, the dealer was producing alternate facts. After several email exchanges with the dealer and Splendide, it looks like this issue will be resolved favorably. We just got our build date (late May) and so it is all coming together. We even have our first extended trip booked as of last night!
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04-19-2017, 07:34 AM #8
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Congrats and glad it worked out.
Location - Wherever the road takes us...Full-timers
2015 Momentum 380
2019 Ram Dually
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