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  1. 12-23-2015, 10:59 AM #1
    kenworth
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    imagine 2600rb excessive heat in bedroom

    does anyone know if grand design has acknowledged and created a fix for this issue???
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  2. 12-28-2015, 05:22 AM #2
    Steve and Cill
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    kenworth, I'm moving your thread to the Tech Section so Grand Design will see it.

    Steve

    BTW: Welcome to the forum!
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  3. 12-28-2015, 07:43 AM #3
    GDRV Service
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    Quote Originally Posted by kenworth View Post
    does anyone know if grand design has acknowledged and created a fix for this issue???
    Hi @kenworth,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile, and reply back to this message to let me know when that is done. Thank you in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
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    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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  4. 12-28-2015, 07:44 AM #4
    GDRV Service
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    Quote Originally Posted by Steve and Cill View Post
    kenworth, I'm moving your thread to the Tech Section so Grand Design will see it.

    Steve

    BTW: Welcome to the forum!
    Thanks Steve (@Steve and Cill)
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
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    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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  5. 12-28-2015, 10:42 AM #5
    kenworth
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    hi Janice
    serial number is now posted. thanks very much for your assistance
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  6. 12-28-2015, 10:47 AM #6
    GDRV Service
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    Quote Originally Posted by kenworth View Post
    hi Janice
    serial number is now posted. thanks very much for your assistance
    Hi @kenworth,

    First, congratulations and welcome to the Grand Design RV family! And thanks for the quick reply -- I've taken the liberty of asking Ryan Prough, the Warranty Manager here at Grand Design RV, to contact you. Or if it is more convenient for you, please feel free to call Ryan at our Customer Support direct phone number of (574) 852-9679.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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  7. 12-28-2015, 12:50 PM #7
    Bob Hoff
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    Kenworth, could you please post your findings here so that the others of us who are having this same issue can see the solution?
    2016 2600RB Imagine Travel Trailer
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  8. 12-28-2015, 01:20 PM #8
    GDRV Service
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    Quote Originally Posted by Bob Hoff View Post
    Kenworth, could you please post your findings here so that the others of us who are having this same issue can see the solution?
    Hi @Bob Hoff,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile, and reply back to this message to let me know when this is done. Thank you in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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  9. 12-28-2015, 03:16 PM #9
    kenworth
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    received a very prompt phone call today from greg with grand design. greg said the factory "fix" is to go to home depot or lowes and purchase a vent with louvers for the bedroom and just adjust to vent to our satisfaction. I also asked greg about the heat that is created under the counter in the kitchen and his reply was that is not a concern. on the way to home depot!!
    the website did its job!!
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  10. 12-29-2015, 07:17 AM #10
    Bob Hoff
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    Thanks Janice, I just did that. I never knew where to put the VIN but you told me where.
    2016 2600RB Imagine Travel Trailer
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