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Thread: Roof Cleaning
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03-03-2016, 04:23 PM #1
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Roof Cleaning
I read a post about roof cleaning today and they talked about UV protectant being applied on the roof after cleaning. They also commented about the UV protectant not being needed. Can anyone clear this up for me? My question is 2 part first what is the recommended procedure for cleaning and what type of chemical is needed to perform that? and do you need to put on a UV product? If I could get the factory's side of this because most of us have our own opinion how to perform this.
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03-04-2016, 08:42 AM #2
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Hi @game warden,
The roof manufacturer's care instructions can be found in your black, cloth Owner Information Bag from Grand Design RV. However if for whatever reason your document may have been misplaced, I contacted Alpha Systems (the roof material manufacturer for your RV) and got their permission to upload their instructions here for you (see attached). If you have further questions, please feel free to contact your dealer, Grand Design RV Customer Support direct at (574) 825-9679, or Alpha Systems at (800) 462-4698 or (574) 295-5206.
Best regards,
~ Janice
Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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03-04-2016, 10:28 AM #3
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Thank you Janice, that is good information to know
2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places
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03-04-2016, 11:47 AM #4
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Hi @LCBoyer,
Good to hear from you again, and you are welcome but please be aware your RV does not use Alpha Systems roof material -- your RV has Dicor roof material. If you have further questions please feel free to contact your dealer, Grand Design RV Customer Support direct at (574) 825-9679, or Dicor at (800) 837-2059.
(Note: This is a good time to stop and respectfully remind folks again -- please do not presume the information I provide to a specific owner's post regarding their specific RV applies globally or to your RV. If you have questions or concerns, we prefer you contact our Customer Support directly for assistance at (574) 825-9679. Thank you, and hope this helps. )
Best regards,
~ JaniceMailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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03-04-2016, 01:41 PM #5
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Hey Janice, glad you pointed that out. Mine is a 2015 but built in the fall of 2014. I am well aware of the meaning of ASSUME!
2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places
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03-04-2016, 01:45 PM #6
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So is the material different, or just the supplier?
Jim (& Sharon)
2015 GD Momentum 385TH - SOLD
For Sale - 2015 Ford F-350 DRW 4x4 Lariat w/ AirLift bags, Titan 65 gal. OEM replacement fuel tank.
The toy:
2017 RZR XP 1000 EPS SE
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03-04-2016, 02:07 PM #7
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Hi @LCBoyer,
You're welcome and hope to see you at the owner rally in Elkhart, or if you travel up this way and stop by the office. Happy camping!
Best regards,
~ Janice
Edited to add: My invitation to stop by the office if you are in the area, and say "hi" is open to everyoneLast edited by GDRV Service; 03-04-2016 at 03:31 PM.
Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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03-04-2016, 02:09 PM #8
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Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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03-04-2016, 03:05 PM #9
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Janice,
Thank you very much my black bag is in storage with my trailer. I always appreciate your quick response and the help you give me.....THANKS !
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03-04-2016, 03:29 PM #10
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Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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