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  1. #1
    Setting Up Camp
    Join Date
    Feb 2017
    Location
    Oregon
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    Bedroom slide when pulled in has broken screws

    New 29 rs ( under warranty but 6-8 weeks out) and when pulled in flexes frame out . Has broken both lower mounting sheet metal screws. Going in straight and was thinking screws were 2 small. Just looking for suggestions. Thank you. BTW - sorry as pics posted sideways.
    Attached Thumbnails Attached Thumbnails IMG_0406.jpg   IMG_0411.jpg  

  2. #2
    Manufacturer
    Join Date
    Aug 2016
    Posts
    161
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    Good Morning Bigmac,

    I have forwarded your concern to one of our regional service managers. They will be in contact with you about your bedroom slide issue.

    We strive to respond within 24 hours, but please note that during peak times it may take up to 2 business days for a response.

    Thanks,

    Missy
    Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    Contact us:
    - Call Customer Support (direct) at (574) 825-9679
    - Send a fax to (574) 825-9249
    - Or email: [email protected]

    *For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*

  3. #3
    Setting Up Camp
    Join Date
    Feb 2017
    Location
    Oregon
    Posts
    24
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    Thank you for your assistance

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