We went to Grand Design this past Wed and took the Reflection Plant tour. Everyone should take it if possible , especially those sitting on the wall trying to decide between a Grand Design and another make.
Our tour guide was Jerimiah (not sure of the spelling) He is very knowledgeable about the product and enthusiastic. Plus he's a pretty nice guy! The employees were all working very hard and no one looked miserable. That is nice to see because unhappy people don't normally do as well of a job.
Every thing new we learned about the construction just reinforced our decision to go with our Grand Design Reflection choice that already felt 100% the right choice. We met one of the owners briefly, but CRS is creeping in and can't remember his name at the moment.

The hardest part was seeing our trailer sitting in there just shy of being pushed out the door and not taking it home! We did get to go in it though. More excited than I was before!