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06-03-2017, 08:24 PM #1
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We love the layout and design of this beautiful camper! But have had a few issues.
Last edited by kfields131; 06-05-2017 at 08:54 PM.
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06-03-2017, 09:13 PM #2
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- May 2016
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- Gardnerville, Nv
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Kfields131,
I sure feel for you. I believe occasionally a unit is delivered that has the amount of problems yours has. It has to really suck to be the owner that gets that problem unit. It sounds like you have already been in contact with GD. Continue to keep the, posted and ask for as much help as they can give you. Don't know if they will replace your unit with a new one, but I hope things get fixed for you. Hang in there...Steve & Sue (pups:Sky & Sierra) Gardnerville, Nv
2017 Refelection 297RSTS
2017 Ford 350 CC 4x4 Lariat Superduty 6.7, Long Bed
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06-03-2017, 10:29 PM #3
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- May 2014
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I believe I'd sit down and calmly write a letter to the owner of the dealership and copy the GD CEO documenting each of the issues you've had, express your displeasure with the purchase and ask how they intend to rectify it. You might also research PA's Lemon laws and see if they might cover this. I'd try to handle all communications in writing so you have a paper trail, and document any phone conversations.
Sorry your going through this.
Sent from my iPhone using TapatalkAlan and Kathleen
2015 Momentum 380TH (RVD2)
2014 Ford F350 Dually (Stormtrooper)
2012 Honda Goldwing Navi/ABS (Land Speeder)
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06-04-2017, 05:12 AM #4
This is a good idea, send 2 copies to each, 1 certified and 1 regular mail just to ensure they "received" it. I don't know if lemon laws apply to RV's, make sure you do your research for your state or the one you purchased from. I wish you the best of luck, sorry to hear about your troubles.
Sent from my SM-G920V using Tapatalk2023 Momentum 398M-R
2023 Ford F-450
SOLD - 2021 Reflection 311BHS
SOLD - 2017 Momentum 399TH
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06-04-2017, 07:10 AM #5
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Alan and Kathleen
2015 Momentum 380TH (RVD2)
2014 Ford F350 Dually (Stormtrooper)
2012 Honda Goldwing Navi/ABS (Land Speeder)
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06-04-2017, 08:06 AM #6
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Thank you for the advice of sending the certified letters to both Grand Design and the original dealer.
Last edited by kfields131; 06-05-2017 at 08:23 PM.
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