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  1. #11
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    Hello, we have same issue. Re: stuck at 17 hrs. Could I get the contact info at Lippert when you get a moment. Thanks.

  2. #12
    New Member
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    What happens if you don't change the controller? Mine says 17 even though i have maybe two on the generator but everything works fine. Is it just the hour meter that's effected?

  3. #13
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by Lisarae View Post
    Hell9, we have same issue. Re: stock at 17 hrs. Could I get the contact info at Lippert when you get a moment. Thanks.
    Emily from LCI will help, she is great!

    [email protected]

    Sent from my SM-G920V using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
    SOLD - 2017 Momentum 399TH

  4. #14
    Seasoned Camper Just Krusen's Avatar
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    Quote Originally Posted by Lisarae View Post
    Hello, we have same issue. Re: stuck at 17 hrs. Could I get the contact info at Lippert when you get a moment. Thanks.
    -
    -Call Lippert customer service at 574-537-8900.
    Pam & Ed
    "Just Kruse'n"

    Momentum 376TH (New 11/04/2016)
    Full Timing since 11/04/2016
    2017 Ram 3500 DRW Aisin 3.73

  5. #15
    Seasoned Camper Just Krusen's Avatar
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    Quote Originally Posted by Harleycop View Post
    What happens if you don't change the controller? Mine says 17 even though i have maybe two on the generator but everything works fine. Is it just the hour meter that's effected?
    It still works. But you will not have the hour meter to keep track of maintenance. If it's under warranty why not fix it? It'll be free and they let me install it myself.
    Pam & Ed
    "Just Kruse'n"

    Momentum 376TH (New 11/04/2016)
    Full Timing since 11/04/2016
    2017 Ram 3500 DRW Aisin 3.73

  6. #16
    Seasoned Camper
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    I'm having the same issue on the 2017 395M we purchased last week. Just called Lippert and they are sending a new one out to me as well. Thanks for the info!

  7. #17
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    Thanks to all. I just sent them a note and hopefully it will be as easy for us!

  8. #18
    Left The Driveway
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    I got in touch with Lippert yesterday. They requested minor details as well as a photo and my part is already on it's way ! Thanks to everyone for the info to get this done. Just need to find where the old part is now to replace. I have 2017 Momentum 350.

  9. #19
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by PATCH-TH350 View Post
    I got in touch with Lippert yesterday. They requested minor details as well as a photo and my part is already on it's way ! Thanks to everyone for the info to get this done. Just need to find where the old part is now to replace. I have 2017 Momentum 350.
    Check behind the false wall in the basement, 4 screws and the wall comes out.

    Sent from my SM-G920V using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
    SOLD - 2017 Momentum 399TH

  10. #20
    Left The Driveway
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    Will do, appreciate the help.

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