Warranty? Or Not?

**RLK436** · 03-16-2017, 07:07 PM

Cost me $180 today to learn that the Grand Design one year warranty really isn't . . . apparently slides are only covered for 90 days, unless something is broken. If it's only popping, grinding, and otherwise acting like it's going to fall out of the side of the unit, it isn't covered after the 90 day period if it only needs adjustment. After this experience, and reading other's posts in this forum, I'm starting to get buyers remorse . . .

**offtohavasu** · 03-16-2017, 07:18 PM

Who did you talk to; dealer or GD? If only dealer, you may want to contact GD direct.

**Cate&Rob** · 03-16-2017, 07:23 PM

x2 on what Curtis says . . . RLK436, you should discuss this directly with GDRV. I have never heard anyone even mention a 90 day warranty.

Rob

**Busdriver** · 03-16-2017, 07:49 PM

G D must have the worst dealers in the world

**offtohavasu** · 03-16-2017, 09:05 PM

They all do. They all use the same dealers.

**huntr70** · 03-17-2017, 04:13 AM

By the warranty printed into your owners manuals, adjustments are covered under warranty for 90 days.

There is no such thing as a "bumper to bumper 1 year warranty".

That said, if your dealer submits the claim, GD usually covers more than they have to.

**All mfgs have the same 90 day adjustment warranty**

**rwoverman** · 03-19-2017, 05:40 AM

I understand the popping. It was in our case the rubber wiper basically changing direction as the slide goes in or out it makes a popping sound. pretty normal.

**bailer6334** · 03-19-2017, 06:22 AM

I don't know if your slide works like mine, but with mine I must deploy and retract "fully". I can NOT stop midway out or in. Mine has 2 motors and they will get out of sync. They did not tell me this during the PDI, and never had this as a concern in other trailers. My slide failed todeploy, and GD covered the fix under warranty.

Keep in mind that any "warranty" you get that's NOT from the manufacturer is really a "insurance policy" by a third party. They are not like vehicle warranties. Make sure you get a copy of what is covered and what is not covered before putting out any money, so you understand the process and your responsibilities.

**livinthelife** · 03-19-2017, 10:00 AM

Originally Posted by bailer6334

I don't know if your slide works like mine, but with mine I must deploy and retract "fully". I can NOT stop midway out or in. Mine has 2 motors and they will get out of sync. They did not tell me this during the PDI, and never had this as a concern in other trailers. My slide failed todeploy, and GD covered the fix under warranty.

Keep in mind that any "warranty" you get that's NOT from the manufacturer is really a "insurance policy" by a third party. They are not like vehicle warranties. Make sure you get a copy of what is covered and what is not covered before putting out any money, so you understand the process and your responsibilities.

We were told that we "should" always put the slides all the way out or in. BUT, in those instances where we have to deploy partially, when we return it to the closed position (or put them to the fully deployed position), to keep pushing the slide lever for at least 5 seconds past the stop point. That keeps the motors in sync.

**rwoverman** · 03-19-2017, 10:27 AM

On the slides that you extend fully or retract fully these are called sventech (I cant spell) slides and yes, they have a motor for each side. At my PDI, I was told that to partially open them allows the motors to get out of sinc due to drift encountered when you stop them. Thus they become unsyncronized. I never had the popping on those, I guess due to that they move slowly. I get the popping previously mentioned on the hydraulic slides.