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Thread: Auto Leveling Jacks

  1. #1
    RetArmyMSG
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    Auto Leveling Jacks

    I have only taken my 369RL out a few times and I have two questions about the auto leveling jacks.

    (1) Luckily I have enough room to park it in my backyard but I am wondering what/if any drawbacks there are to leaving it parked with the leveling jacks down? If I bring them up it will be uneven as my backyard has a slant; so if I leave them down are there any drawbacks (strain on the hydraulic system, etc.)?

    (2) Although I have only used it a few times I noticed the auto level is not really level. My calibrated eyes (verified by a level...:P) show the drivers side is always a bit lower after I run the auto level. To correct it I have used the manual mode and given the drivers side a few "bumps". I am located in El Paso so taking it in to have it checked out is really not an option. Does anyone know where the level sensors are located, how it is calibrated, or have any ideas? Thanks.

  2. #2
    Site Sponsor thompsons 369rl's Avatar
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    I had the same issue with my 369. There is a process outlined in the Level Up manual that allows you to "set" the level position once you get it where you want it.

    here is the process:
    ZERO SETTING THE CONTROL 1. Turn “ON/OFF” button “OFF” 2. Push “FRONT” button 10 times, 3. Push “REAR” button 10 times 4. Control will flash and beep, LCD says “ZERO POINT CALIBRATE” 5. To memorize this level condition , press “ENTER” 6. LCD says “ZERO POINT STABILITY SUCCESSFULLY SET” 7. The control will then turn off. 8. Turn “ON/OFF” on to commence operation.
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  3. #3
    jaw3336
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    I am also curious if you can leave it on the level jacks for extended periods. Thanks

  4. #4
    Site Sponsor thompsons 369rl's Avatar
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    I did not see any warnings on the LCI website about leaving jacks extended except as noted below.

    PREVENTATIVE MAINTENANCE PROCEDURES 1. Change fluid in RESERVOIR ONLY every 36 months. a) Check fluid only when jacks are fully retracted. b) Always fill the reservoir with the jacks in the fully retracted position. Filling reservoir when jacks are extended will cause reservoir to overflow into its compartment when jacks are retracted. c) When checking fluid level, fluid should be within ” of fill spout lip. 2. Check the fluid level every month. 3. Inspect and clean all Pump Unit electrical connections every 12 months. If corrosion is evident, spray unit with WD-40 or equivalent 4. Remove dirt and road debris from jacks as needed. 5. If jacks are down for extended periods, it is recommended to spray exposed leveling jack rods with a silicone lubricant every seven days for protection. If your coach is located in a salty environment, it is recommended to spray the rods every 2 to 3 days.

    Hope this answers your questions.
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  5. #5
    RetArmyMSG
    Guest
    Quote Originally Posted by thompsons 369rl View Post
    I did not see any warnings on the LCI website about leaving jacks extended except as noted below.

    PREVENTATIVE MAINTENANCE PROCEDURES 1. Change fluid in RESERVOIR ONLY every 36 months. a) Check fluid only when jacks are fully retracted. b) Always fill the reservoir with the jacks in the fully retracted position. Filling reservoir when jacks are extended will cause reservoir to overflow into its compartment when jacks are retracted. c) When checking fluid level, fluid should be within ” of fill spout lip. 2. Check the fluid level every month. 3. Inspect and clean all Pump Unit electrical connections every 12 months. If corrosion is evident, spray unit with WD-40 or equivalent 4. Remove dirt and road debris from jacks as needed. 5. If jacks are down for extended periods, it is recommended to spray exposed leveling jack rods with a silicone lubricant every seven days for protection. If your coach is located in a salty environment, it is recommended to spray the rods every 2 to 3 days.

    Hope this answers your questions.
    Thank you. It sure does. As you can tell, I really haven't spent the time to go through all the manuals. I'll try to calibrate the system the next time Im on a level site. Thanks again.

  6. #6
    Site Sponsor thompsons 369rl's Avatar
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    You're welcome. BTW, you don't really need to be on a level site. It only needs to be level enough for the auto level system to do it's job without the jacks being extended beyond their capabilities.

    Good luck and happy camping!
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  7. #7
    Manufacturer
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    Hi Scott and Lora (@RetArmyMSG),

    Please contact your dealer, or our Customer Service department at (574) 825-8000, if you require further assistance.

    Thank you in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

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  8. #8
    RetArmyMSG
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    Quote Originally Posted by GDRV Customer Service View Post
    Hi Scott and Lora (@RetArmyMSG),

    Please contact your dealer, or our Customer Service department at (574) 825-8000, if you require further assistance.

    Thank you in advance...

    Best regards,
    ~ Janice
    Thank you. We are setting up at an RV park close by this weekend and I will attempt to recalibrate the level point. If we have any problems I will be contacting you.

  9. #9
    Member G&Jcamping's Avatar
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    Hi all. The first time I did my auto level I was on a small left to right slope. Normally in this spot my tires would be on two of the plastic leveler blocks. I'd did not drive on those with me new solitude. With my new 6 point leveler my left side wheels ended up off the ground 2 inches. I can't find anything in the manuals that state any concerns with this. Is this normal??
    Gary and Jo
    Corona Ca
    2014 Solitude 305RE (Odyssey)
    2014 Ford F350 Lariat DRW 4x4 - 6.7 Diesel (Apollo)

  10. #10
    Manufacturer
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    Quote Originally Posted by G&Jcamping View Post
    Hi all. The first time I did my auto level I was on a small left to right slope. Normally in this spot my tires would be on two of the plastic leveler blocks. I'd did not drive on those with me new solitude. With my new 6 point leveler my left side wheels ended up off the ground 2 inches. I can't find anything in the manuals that state any concerns with this. Is this normal??
    Hi Gary and Jo (@G&Jcamping),

    The leveling system will extend the jacks to the point where the unit is level, or the cylinder extends to its maximum stroke. To avoid over-extension, it is recommended that the unit be positioned on blocks on the low side whenever camped on a slope or unlevel grade, and that blocks be placed under the jack pads to compensate for the block height under the tires.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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