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  1. #1
    New Member
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    Nov 2017
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    Issue with "brain box" for recliner sofa

    Has anyone had an issue with the heat/massaging unit on their recliner sofa? If so, do you know where the brain box is located or have you had it replaced? Any input would be greatly appreciated

  2. #2
    Manufacturer
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    Aug 2016
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    Please send your information to [email protected] and I will see that it reaches one of the Regional Service Mangers.

    Tara
    Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    Contact us:
    - Call Customer Support (direct) at (574) 825-9679
    - Send a fax to (574) 825-9249
    - Or email: [email protected]

    *For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*

  3. #3
    New Member
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    Quote Originally Posted by GDRV Missy View Post
    Please send your information to [email protected] and I will see that it reaches one of the Regional Service Mangers.

    Tara
    Missy:

    Thank you - we have been in touch with Grand Design and are working on the issue with your Service Manager. Thank you for responding.

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