TV audio "pops"!

[Navigator]

Jim, myself and "Tudie" are on a shakedown trip in Bullhead, Az. The only issue so far is with the Haier TV and/or the Insignia sound bar. The picture quality of the TV leaves something to be desired (blurry) and there is a "popping" sound from the TV every time we change a channel. We are connected to the campground's cable system so we don't have the boost on. Anyone have any ideas how to correct these problems?

Kathy

[Sandi]

Kathy ours does exactly the same thing!! Every time we change channels it sure lets us know! My hubby just thinks it is because it gets amplified through the sound system. Our picture quality is excellent though. Maybe one of your connections wasn't quite right??? I don't know:+(

[Navigator]

Kathy ours does exactly the same thing!! Every time we change channels it sure lets us know! My hubby just thinks it is because it gets amplified through the sound system. Our picture quality is excellent though. Maybe one of your connections wasn't quite right??? I don't know:+(

Thanks for the advise. I'll check the connections to the TV again. I'll give GD Customer Support a call and see if they have a solution to the popping noise.

Kathy

[Bill and Cathy]

Kathy, We are newbee's to the 2014 Grand Design Solitude also. In our Driveway, (our first trip will be this weekend) my son found the same popping with our TV and Sound Bar. All it was, was the cords in the back were all wrapped up. Once he untangled them---waalaaa. Everything was fine. Hope this helps.

Bill and Cathy, York, PA
2014 Solitude 369RL #1201
2007 Ford F-550

[Bill and Cathy]

Hi Sandi,
I just replied to Kathy the fact that we found our TV and Sound bar to be doing the same as yours and hers. My son found that all the cords in the back were tangled and wrapped up. He untangled them and now it is fine. Maybe give it a try. We are new Solitude 369RL owners and are heading out this weekend for the first time.

Bill and Cathy, York PA
2014 Solitude #1201
2007 Ford F-550

[Navigator]

Kathy, We are newbee's to the 2014 Grand Design Solitude also. In our Driveway, (our first trip will be this weekend) my son found the same popping with our TV and Sound Bar. All it was, was the cords in the back were all wrapped up. Once he untangled them---waalaaa. Everything was fine. Hope this helps.

Thanks for the suggestion. Our sound bar wires were also bundled up behind the sound bar so I untangled them but, unfortunately, the popping sound still remains. I wish there was better access to the back of the components.

Kathy

[Navigator]

Our problems have been solved thanks to Grand Design and Sandi! Called Grand Design Customer Service and they are shipping us a new sound bar. Yippe...now that's customer service!! The blurry TV pictures were due to an old TV cable. We bought a new cable and the picture is much better. Thanks Sandi!

Kathy

[barkermd]

My sound bar pops as well.. No tangled wires on mine...

[Bill and Cathy]

Well, we had our shakedown trip this past weekend in Lancaster PA. Boy was it a wet weekend!!! Still it was good to go out and work out the bugs in our new Solitude 369. The only issue (and we thought we had it fixed) was the "popping" of the sound bar each time the TV channel was changed. Guess I'll call Grand Design this morning. Seems as if a lot of people have an issue with the soundbar. Everything else worked well and we were very pleased with everything.

Bill and Cathy York, PA
2014 Solitude 369RL #1201
2007 Ford F-550

[Bennetts]

We just came back from our first trip in our 369rl and we have the same popping sound when we channel the TV also. I will have the Dealer check the wires when we take it back to have a Generator installed tomorrow. Hopefully they can fix it. We had to replace a part on our toilet that was causing a leak also. Hopefully we do not have any more leaks. I really Love our Solitude!!!