User Tag List

Thanks Thanks:  0
Likes Likes:  0
Results 1 to 10 of 10

Thread: First trip of the season

  1. #1
    Site Sponsor
    Join Date
    Nov 2013
    Location
    Virgie, Kentucky
    Posts
    357
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    First trip of the season

    First trip is in the books, I am happy to say everything worked as it should. The only issue we found is with our living room TV, the cable connection looks to be un hooked from the unit. How in the world do you get the connection back in its place. I have never saw such a problem, other than our ongoing issue with the living room entertainment center, I think everything will be OK.
    Steve and Schlonda- Virgie, Kentucky
    2017 Momentum 328M
    2015 Chevy 2500HD LTZ Duramax CC/SB/4X4
    B&W Companion Slider

  2. #2
    Site Sponsor Renee's Avatar
    Join Date
    Sep 2013
    Location
    Louisiana
    Posts
    704
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Glazier, I'm glad y'all had a good first trip!

    Our Solitude has an access panel inside one of the entertainment center's cabinets. If the cover is removed, access can be gained to the electrical plugs, boxes, etc behind the TV/Fireplace cabinet. Do you see anything like that in the Reflection?
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

  3. #3
    Site Sponsor
    Join Date
    Nov 2013
    Location
    Virgie, Kentucky
    Posts
    357
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    The part that is messed up is on the coax cable. A small splice connector you screw the cable to has fallen out of the TV. I see no way of getting this screwed back in, I believe it is factory installed. I do believe fishing the wires will be a task as well.
    Steve and Schlonda- Virgie, Kentucky
    2017 Momentum 328M
    2015 Chevy 2500HD LTZ Duramax CC/SB/4X4
    B&W Companion Slider

  4. #4
    Site Sponsor Renee's Avatar
    Join Date
    Sep 2013
    Location
    Louisiana
    Posts
    704
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Oh wow...you've got a problem for sure. You may need to give GD Service a call. You may also need to re-post this in the Tech section of this forum. I know Janice and Clay read the forums but sometimes they may miss something posted in the general sections.

    I pretty sure they faithfully view the Tech section! Good luck getting that fixed.
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

  5. #5
    Site Sponsor
    Join Date
    Nov 2013
    Location
    Virgie, Kentucky
    Posts
    357
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Now is the time you check your dealer, I will see what they do about it first.
    Steve and Schlonda- Virgie, Kentucky
    2017 Momentum 328M
    2015 Chevy 2500HD LTZ Duramax CC/SB/4X4
    B&W Companion Slider

  6. #6
    Site Sponsor Renee's Avatar
    Join Date
    Sep 2013
    Location
    Louisiana
    Posts
    704
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Let us know what happens...this could happen to any of us.
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

  7. #7
    Site Team WhittleBurner's Avatar
    Join Date
    Nov 2013
    Location
    S.E MI for now
    Posts
    4,995
    Blog Entries
    19
    Mentioned
    38 Post(s)
    Tagged
    0 Thread(s)
    Glad other than the TV you had a good outing. If I understand it right the connector fell out of the TV, which means it was never done correctly from the TV manufacture. Dealer should be able to swap the TV out for a new one under warranty.
    We had to have ours swapped but due to it not responding to the remote.
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2015 GMC Denali 3500 Duramax Longbed SRW
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
    https://3dogsandatrailer.wordpress.com/


  8. #8
    Site Sponsor
    Join Date
    Nov 2013
    Location
    Virgie, Kentucky
    Posts
    357
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I am thinking a TV swap will fix it right up. I contacted my dealer yesterday with pictures, they are going to send them to Grand Design. Everything works perfect on my unit, I couldn't be happier with our choice in buying this Reflection.
    Steve and Schlonda- Virgie, Kentucky
    2017 Momentum 328M
    2015 Chevy 2500HD LTZ Duramax CC/SB/4X4
    B&W Companion Slider

  9. #9
    Site Sponsor
    Join Date
    Nov 2013
    Location
    Virgie, Kentucky
    Posts
    357
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Just to follow up on this. My dealer sent me a new replacement TV, I sent the bad unit back. What more could you ask for? Great customer service from my dealer, I assume Grand Design will take care of them.
    Steve and Schlonda- Virgie, Kentucky
    2017 Momentum 328M
    2015 Chevy 2500HD LTZ Duramax CC/SB/4X4
    B&W Companion Slider

  10. #10
    Site Sponsor Renee's Avatar
    Join Date
    Sep 2013
    Location
    Louisiana
    Posts
    704
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Thanks for the update Steve and Schlonda! Another example of excellent customer service
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

Similar Threads

  1. first timer, first trip
    By Wscdive in forum General Discussion
    Replies: 10
    Last Post: 12-05-2017, 03:40 PM
  2. First time out for season (microwave)
    By Gstepp22 in forum General Discussion
    Replies: 2
    Last Post: 05-10-2016, 08:35 AM
  3. 3 Season Doors
    By billybee in forum Exterior
    Replies: 4
    Last Post: 05-23-2015, 09:20 AM
  4. 3 season patio
    By Splitsworld in forum General Discussion
    Replies: 47
    Last Post: 04-29-2015, 11:56 AM
  5. Season Openers aren't just for baseball
    By WhittleBurner in forum General Discussion
    Replies: 12
    Last Post: 04-19-2015, 06:35 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

DISCLAIMER:This website is not affiliated with or endorsed by Grand Design RV, LLC or any of its affiliates. This is an independent site.