User Tag List

Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Site Sponsor thompsons 369rl's Avatar
    Join Date
    Jan 2014
    Location
    Gig Harbor, Wa
    Posts
    469
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    underside of bedroom slide

    About 6 months ago I noticed an area on the underside of the bedroom slide (outer edge where the center roller rides) that was wearing through the black coating covering the OSB. The dealer said it was normal wear an tear and applied some tape over the area. No big deal, right? The tape finally came off and the area is worn much worse as well as being wet. One thing I know is OSB and water don't go well together and the moisture seems to be migrating along the outer edge of the area. I need some help here since, over time, the area seems to be getting soft and slowly coming apart. We are out of warranty by 3 weeks. See attached photo.

    Thanks for any help you can offer.
    Attached Thumbnails Attached Thumbnails bed slide 1.jpg  
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  2. #2
    Site Sponsor Steve and Cill's Avatar
    Join Date
    Sep 2013
    Location
    Georgia
    Posts
    1,368
    Blog Entries
    1
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    Andy,

    Our 369's are the same age and ours doesn't have any "wear and tear" as your dealer calls it. From the way the photo looks, it seems that the roller is doing the damage when the slide is closed. Is the dampness water or is it oily? Do you have any liquid stored under the bed that could have leaked? How does the middle roller look compared to the other two?

    Steve

  3. #3
    Site Sponsor thompsons 369rl's Avatar
    Join Date
    Jan 2014
    Location
    Gig Harbor, Wa
    Posts
    469
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    After talking to Jerry in customer service, I checked the extrusion along the lower outside of the slide and found that it had shifted down just enough to break the silicone seal along almost the entire length of the slide. Per Jerrys suggestion, I applied a bead of new silicone to seal the gap and prevent any more water from getting in until I can get it to the shop for the pros to look at. Thanks Jerry for your reassuring words and suggestions.

    Steve,
    No liquids stored under the bed and all the rollers look good. I'm convinced that water entered along the extrusion and settled near the middle roller position. It was clear to see that the shift broke the seal. Hopefully, the water didn't have enough time to do any major damage to the OSB. We will see once I get it to the shop and they remove the extrusion for a closer look. Either way, Grand Design is there to make it right. What an amazing company!
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  4. #4
    Manufacturer
    Join Date
    Sep 2013
    Location
    Bristol & Middlebury, Indiana
    Posts
    1,297
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by thompsons 369rl View Post
    About 6 months ago I noticed an area on the underside of the bedroom slide (outer edge where the center roller rides) that was wearing through the black coating covering the OSB. The dealer said it was normal wear an tear and applied some tape over the area. No big deal, right? The tape finally came off and the area is worn much worse as well as being wet. One thing I know is OSB and water don't go well together and the moisture seems to be migrating along the outer edge of the area. I need some help here since, over time, the area seems to be getting soft and slowly coming apart. We are out of warranty by 3 weeks. See attached photo.

    Thanks for any help you can offer.
    Hi Andy (@thompsons 369rl),

    My understanding is that you've talked directly with Jerry McCarthy, our VP-Service Operations, this afternoon and discussed your concern. So unless I hear differently from you, I will consider this as having been handled.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  5. #5
    Site Sponsor thompsons 369rl's Avatar
    Join Date
    Jan 2014
    Location
    Gig Harbor, Wa
    Posts
    469
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Yes. Thanks Janice.

    I would encourage other owners to do a self inspection of the area shown in the attached photo to make sure the seal along the extrusion is intact.
    Attached Thumbnails Attached Thumbnails bed slide 4.jpg  
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  6. #6
    Site Sponsor Steve and Cill's Avatar
    Join Date
    Sep 2013
    Location
    Georgia
    Posts
    1,368
    Blog Entries
    1
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by thompsons 369rl View Post
    I would encourage other owners to do a self inspection of the area shown in the attached photo to make sure the seal along the extrusion is intact.
    Andy, thanks for the follow-up post. I will be checking all my slides now.

    Steve

  7. #7
    Site Sponsor Renee's Avatar
    Join Date
    Sep 2013
    Location
    Louisiana
    Posts
    704
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Thanks for the heads up Andy. Definitely will check out the slides.
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

  8. #8
    imjustdave
    Guest
    OSB ... Really . I think Im schocked to hear OSB is on this trailer VS plywood.

  9. #9
    Site Sponsor thompsons 369rl's Avatar
    Join Date
    Jan 2014
    Location
    Gig Harbor, Wa
    Posts
    469
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by imjustdave View Post
    OSB ... Really . I think Im schocked to hear OSB is on this trailer VS plywood.
    I'm not sure what would be shocking about using OSB vs plywood. Not uncommon in the RV industry. In fact, my house's roof and sub floor material is OSB and it has survived fine for over 25 years in a wet climate. If it gets wet or moisture is trapped for prolonged periods, that's when there are problems. Moisture will degrade either material.
    Andy & Julie
    Gig Harbor, Wa
    2014 Solitude 369RL S/N 104
    2012 F350 SWR 4x4 CC 6.7 Diesel

  10. #10
    Site Sponsor
    Join Date
    Aug 2013
    Posts
    2,111
    Mentioned
    7 Post(s)
    Tagged
    0 Thread(s)
    Thanks for the heads up Andy.
    Location - Wherever the road takes us...Full-timers
    2015 Momentum 380
    2019 Ram Dually

Page 1 of 2 12 LastLast

Similar Threads

  1. water coming in on exterior of underside of fifth wheel
    By ourv123 in forum General Discussion
    Replies: 16
    Last Post: 06-04-2019, 10:57 AM
  2. water coming in on exterior of underside of fifth wheel
    By ourv123 in forum General Discussion
    Replies: 1
    Last Post: 11-27-2017, 08:54 AM
  3. Corner trim screws on underside of overhang
    By gestern1 in forum General Tech Topics
    Replies: 5
    Last Post: 01-12-2016, 07:00 AM
  4. Question for Grand Design - Underside Insulation - Momentum 385TH
    By RamGunner in forum General Tech Topics
    Replies: 7
    Last Post: 10-22-2015, 09:43 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

DISCLAIMER:This website is not affiliated with or endorsed by Grand Design RV, LLC or any of its affiliates. This is an independent site.