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Thread: Our first trip.......from hell!
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05-13-2014, 01:45 PM #11titrtycaGuest
We have owed it 7 months. We have been at the dealer before for several minor issues. The dealer is 80 miles away on windy mountain roads.
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05-13-2014, 04:53 PM #12
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My current trailer also leaked where the shower wall meets the end of the pan near the glass enclosure. I re-caulked my shower real good and the leak stopped.They need to make sure they caulk that area real good. These type of bath showers with the shower wall meeting at the top of the pan is a run off for water when taking a shower if not caulked correctly near the glass enclosure.. Check your latches on your cabinets to make sure they line up. That could be the reason they won't stay closed. I've seen that happen on a couple of my cabinet doors on previous trailers. If I personally had water coming in my camper I would be contacting the President of Grand Design to let him know my feelings. All I read on their website is their commitment on building a really great RV and the quality is second to none! That we can count on the highest quality in every Grand design trailer that they manufacture. I hope they live up to their commitment.
I'm hoping from many of the postings that I've read is that Grand Design 5th wheels will have fewer problems than many of the other brands. I hope I made the right decision on ordering a Reflection 303!
Keep us updated.Last edited by Mr Lucky; 05-13-2014 at 04:56 PM.
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05-13-2014, 05:04 PM #13
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On my current trailer I dealt directly with the company and had them sent me the parts I needed and I fixed everything that I could fix without having to go back to the dealer. I've learned a lot in a few short years about trailers. I also learned to check my drain connections under my sinks and shower and tighten them if need be. I have my supply of parts that may be needed while camping. I may never need them but I got them!
Last edited by Mr Lucky; 05-13-2014 at 05:06 PM.
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05-13-2014, 05:35 PM #14
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Last week, while we were camping, we met a couple with a brand new Dynamax Trilogy 3850 5th wheel. They gave us a tour. Wow! A really beautiful rig. Then they showed us a few of the problems they were having with this $90,000 unit (trim falling off, exposed wiring, leaks) just to name a few. It can happen to anyone, no matter what rig they buy. It made me feel a little better about the few issues we've had with our Solitude and grateful for the superb support that Grand Design has provided.
Andy & Julie
Gig Harbor, Wa
2014 Solitude 369RL S/N 104
2012 F350 SWR 4x4 CC 6.7 Diesel
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05-13-2014, 08:10 PM #15
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That's great to hear about the super support from Grand Design!
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05-14-2014, 07:36 AM #16
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Marcy & Gary
2014 Grand Design - Reflection 303RLS
2022 GMC 3500 Denali Duramax Longbed SRW
2015 GMC Denali 3500 - Retired
2003 F350 - retired
Michigan
We're in trouble now, the dog are bloggin'!
https://3dogsandatrailer.wordpress.com/
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05-29-2014, 01:51 PM #17titrtycaGuest
I have contacted the Selling Dealers service department. I will need to set a time during the summer travel season for the dealer to keep the RV for approximately 1 month to locate the problems, receive factory authorization for any repairs, and then make the repaisr. When questioned on how they locate the water leaks they responed that they have to recreate the problem. In other words pour more water over the RV and trace the leaks. I am thinking won't this be great to add additional water to an already dammaged interior, which most likely has greatly devalued this RV. I am very disappointed. I was falsely under the impression that there are nondistructive leak test methods. I can't wait to see what the final repair will be.
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05-29-2014, 03:59 PM #18
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If this was my GD 293 or any other model I would be talking with Grand Design first and lets see how good GD is. Yes everyone says GD takes care of their problems so put GD to the test on this problem. Not sure how near you are to the factory but that would be my first choice! Does this dealer really know what he is doing? Sure let's pour more water on it and let the unit get wet all over again. Good luck and keep us updated.
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05-29-2014, 04:55 PM #19
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It's so nice to have a heads up on what to expect on our upcoming new Grand Design trailer. Thanks for all the info and remedies.
I'm just glad you're experienced in RV's. Think how bad the week would have been if you'd been a newbie expecting perfection.
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05-29-2014, 05:21 PM #20
If any of you ever experiences a leak from the outside to the inside, do not let your dealer convince you to soak it to find the leak. It can cause more damage, and quite often, the leak can travel a strange path for the water to show up. Instead I recommend this process or something similar.
http://www.familyrvsite.com/special....e=RV|leak|test
Jim
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