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05-15-2014, 12:09 PM #1wschoonvGuest
Outstanding GDRV Customer Service
Just got off the phone with "J.D." Great customer service on helping me with a defective spray head on the kitchen faucet.
New part on the way to our current site in Pigeon Forge, TN.
Mark H, Bill F, Janice, JD, and all the rest - Your team is amazing - We are full timers and have lived steadily for 8 months now in 369RL #0071 - this is the first issue we have had...that is the best compliment I can give you...and everyone stares at the unit when they walk by...lol
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05-20-2014, 07:00 PM #2
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Hi wschoonv
Thank you for the nice compliment about JD and our team at Grand Design. I truly appreciate it! We are trying hard to create Customers for LIFE so comments like yours are really gratifying.
Take care and happy travels,
Bill Fenech
Ps: you need to get a little more color on your map :-)
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