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Thread: Well Played GD, well played.

  1. #1
    Site Sponsor Justaguy's Avatar
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    Cool Well Played GD, well played.

    Just got home from doing some errands for our upcoming 6 month road trip. Noticed a small packing envelope in the mailbox from Grand Design. Curious as to what it was, I opened the envelope curbside. To my surprise, a blue thumb drive slid from the package. A note inside thanked me for the RV purchase and an explanation that the drive contained a GD owners manual and Lippert Towable RV Master Manuel.

    In an age of "nickle-and-diming" a customer to death, GD chose to send these out Gratis. Granted, it is a small gesture but one that is very much appreciated.... wish more companies wanted customers for life.

    Cheers!
    Dean and Cindy
    2014 337 RLS
    Firestone Ride - Rite Airbags
    Ford F-250 6.7 Diesel

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    Site Sponsor Renee's Avatar
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    Very nice!
    In this technological day and time a flash drive is exactly what is needed!
    I hate keeping up with manuals and other documents. Would much rather have it all on a drive I can pop into a computer!
    Send me one GD!!!
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

  3. #3
    Senior Member
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    I got mine! Thanks a bunch. Very nice!

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    Wonder if all owners are getting this? We are on vacation, right now in Gulf Shores, AL. maybe will be there when we get home?
    John & Joanne--Fort Gratiot, MI
    Maisie the Camping Cat
    2014 Solitude 369RL #942
    2014 Ford 250 Diesel 4x4

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    I got mine a couple of days ago! Thanks Grand Design - it is appreciated especially in this technology driven world!
    Jim and Cecille
    Sumner, MI
    2019 Solitude S-Class 2930RL #1098
    Used to be 2014 Reflection 337RLS #277
    2015 Chevy 2500HD Duramax 6.5' Box

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    Site Sponsor Kordog's Avatar
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    I received mine the other day.
    Korey SE WI
    2014 Denali 3500HD LML DRW 4wd FS Airbags 20k Reese
    2014 Momentum 385TH #1396
    2013 Manitou SES VP 150hp Mercury 4 stroke
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    Senior Member campinfool's Avatar
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    We got ours on Saturday, nice to have an electronic version. Thanks GD.
    Jim and Cal
    2014 Reflection 337RLS
    Ram 3500 5.9

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    Site Sponsor Navigator's Avatar
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    We also received the flash drive with the manuals plus a wonderful letter from Grand Design!

    Thanks a lot Grand Design!! We appreciate the care you have for your customers.
    Jim and Kathy Marker - Ramona, Ca.
    2014 Solitude 369RL #1277 (AKA - "Tudee")
    2014 3500 Ram Laramie HD Dually Crew Cab 4x4 -6.7 Cummins with Aisin Tranny (AKA - "Big Foot")
    50 gal Transfer Flow Auxiliary Tank
    Curt Q24 Hitch
    2002 2500 Chevy LB HD Duramax Crew Cab- Retired
    EEZRV TPMS- Tire Pressure Monitoring System




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    Member Bbirds14's Avatar
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    Agree completely. My Reflection 337 came in approx a month ago and I've had it at RV sites since leaving the dealership. My flash drive came in the mail last week. Very impressed. Thanks, Grand Design. Already been in communication with GD support staff on a couple small matters and questions and they've been AWESOME!
    Bbirds14
    Atlanta, Georgia
    Zeus and Barnaby, Golden Retrievers
    F250 Lariat, SWB, 6.7L Diesel, 4x4 (Kodi)
    2014 Reflection 337RLS #494

  10. #10
    Senior Member dloase's Avatar
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    I haven't received on yet. I hope I do however. Like most everyone else here keeping up with the manuals is a minor PIA
    David & Linda - Plainview, VA
    2008 3500HD CrewCab DRW
    2014 369RL #258
    2007 Solstice
    2008 TrailBlazer
    2016 Kia Sorento
    [SIGPIC][/SIGPIC]

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