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Thread: Well Played GD, well played.
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05-27-2014, 01:57 PM #1
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Well Played GD, well played.
Just got home from doing some errands for our upcoming 6 month road trip. Noticed a small packing envelope in the mailbox from Grand Design. Curious as to what it was, I opened the envelope curbside. To my surprise, a blue thumb drive slid from the package. A note inside thanked me for the RV purchase and an explanation that the drive contained a GD owners manual and Lippert Towable RV Master Manuel.
In an age of "nickle-and-diming" a customer to death, GD chose to send these out Gratis. Granted, it is a small gesture but one that is very much appreciated.... wish more companies wanted customers for life.
Cheers!Dean and Cindy
2014 337 RLS
Firestone Ride - Rite Airbags
Ford F-250 6.7 Diesel
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05-27-2014, 02:26 PM #2
Very nice!
In this technological day and time a flash drive is exactly what is needed!
I hate keeping up with manuals and other documents. Would much rather have it all on a drive I can pop into a computer!
Send me one GD!!!Renee & Bill -- Central Louisiana
2014 Solitude 305RE #404
2007 F250
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05-27-2014, 04:23 PM #3
I got mine! Thanks a bunch. Very nice!
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05-27-2014, 07:35 PM #4
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Wonder if all owners are getting this? We are on vacation, right now in Gulf Shores, AL. maybe will be there when we get home?
John & Joanne--Fort Gratiot, MI
Maisie the Camping Cat
2014 Solitude 369RL #942
2014 Ford 250 Diesel 4x4
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05-27-2014, 07:39 PM #5
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I got mine a couple of days ago! Thanks Grand Design - it is appreciated especially in this technology driven world!
Jim and Cecille
Sumner, MI
2019 Solitude S-Class 2930RL #1098
Used to be 2014 Reflection 337RLS #277
2015 Chevy 2500HD Duramax 6.5' Box
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05-27-2014, 07:44 PM #6
I received mine the other day.
Korey SE WI
2014 Denali 3500HD LML DRW 4wd FS Airbags 20k Reese
2014 Momentum 385TH #1396
2013 Manitou SES VP 150hp Mercury 4 stroke
Volunteer Firefighter Since 1997
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05-28-2014, 08:33 AM #7
We got ours on Saturday, nice to have an electronic version. Thanks GD.
Jim and Cal
2014 Reflection 337RLS
Ram 3500 5.9
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05-28-2014, 01:32 PM #8
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We also received the flash drive with the manuals plus a wonderful letter from Grand Design!
Thanks a lot Grand Design!! We appreciate the care you have for your customers.Jim and Kathy Marker - Ramona, Ca.
2014 Solitude 369RL #1277 (AKA - "Tudee")
2014 3500 Ram Laramie HD Dually Crew Cab 4x4 -6.7 Cummins with Aisin Tranny (AKA - "Big Foot")
50 gal Transfer Flow Auxiliary Tank
Curt Q24 Hitch
2002 2500 Chevy LB HD Duramax Crew Cab- Retired
EEZRV TPMS- Tire Pressure Monitoring System
http://i1086.photobucket.com/albums/...tesMap_1_1.gif
http://i1086.photobucket.com/albums/...ovincesMap.gif
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05-28-2014, 01:41 PM #9
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Agree completely. My Reflection 337 came in approx a month ago and I've had it at RV sites since leaving the dealership. My flash drive came in the mail last week. Very impressed. Thanks, Grand Design. Already been in communication with GD support staff on a couple small matters and questions and they've been AWESOME!
Bbirds14
Atlanta, Georgia
Zeus and Barnaby, Golden Retrievers
F250 Lariat, SWB, 6.7L Diesel, 4x4 (Kodi)
2014 Reflection 337RLS #494
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05-28-2014, 05:27 PM #10
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I haven't received on yet. I hope I do however. Like most everyone else here keeping up with the manuals is a minor PIA
David & Linda - Plainview, VA
2008 3500HD CrewCab DRW
2014 369RL #258
2007 Solstice
2008 TrailBlazer
2016 Kia Sorento
[SIGPIC][/SIGPIC]
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