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Thread: Atwood Refrigerator - Electric Mode Failure?

  1. #1
    Site Sponsor RetiredVagabond's Avatar
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    Atwood Refrigerator - Electric Mode Failure?

    I've had my Reflection 293 RES for almost four months and the refrigerator has worked great, both on electric and propane gas. Earlier this week I noticed the refrigerator was warming up. Sure enough the light was on but it wasn't running. I forced it to use gas and it worked, but the electric still doesn't seem to be working. I have tested a couple of times after a camp move, but no luck. Is there something I can do or should I make arrangements to bring it in? If so whom should I contact?

    Thanks
    Gary
    Gary
    Hamilton, Montana
    2014 Grand Designs Reflection 293RES #0477
    2013 Dodge Ram 2500 4x4 Diesel

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    Contact your selling dealer for an appointment.

    They will test it and get the repair authorization from either GD or the refer manufacturer.
    Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!


    Previous- 2020 Reflection 150 Series 260RD (new owner is on this forum)
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    Call GD cust support or your dealer. Mine is on the blink too. Currently at a GD dealer for that and a gas leak. I'll let you know what they find.
    Julie and Kevin - Waterloo, IA
    2015 F-350 6.7L Lariat 4x4 SC, Edge Evolution CTS, B&W Companion.
    2015 337RLS

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    Has anybody pursued this issue? We are on a four month trip and two days into it, the reefer stopped working on electric. When we got into an RV park, we switched over to electric. I had a thermometer in the reefer, and the temperature creeped up to 65 degrees over night. There were no error codes. We had to throw away over $200 in groceries. We switched back to gas, and the unit cooled back down to 34 degrees. We replaced all the food, and we'll be using gas until we get home or somebody comes up with a quick fix for the refrigerator problems.

  5. #5
    TK-421
    Guest
    We just picked up our Reflection 303 not long ago and our fridge failed while on electric our first trip. Same thing, wasted groceries. It's with the dealer now and was told it will be fixed this week. They had to order a part. Not sure what part it needed but will share when I learn this week.

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    Usually if a fridge won't cool on electric, but does OK on gas, it is the circuit board as the issue. Several discussions on other forums always pointed to the same thing, the circuit board. Once that was replaced, worked just fine.
    Don & Judy
    Charlotte - SPCA Special


    2014 Reflection 303RLS
    2019 F350 Dually CC LB 6.7L

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    Hi everyone

    I will make sure Jerry McCarthy, VP of Customer Service, sees these posts. (Although knowing Jerry, I'm sure he is already on top of it).

    Thanks for the posts and sorry about the refer issues. We will definitely look into it.

    Regards,

    Bill Fenech

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    The tech working on mine called yesterday and said the fridge was working as designed. He also said they are running it in gas mode. I told him it has to be an intermittent problem when running on AC mode.

    Going to call them first thing this morning to talk about replacing the circuit board.

    Kevin
    Julie and Kevin - Waterloo, IA
    2015 F-350 6.7L Lariat 4x4 SC, Edge Evolution CTS, B&W Companion.
    2015 337RLS

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    Quote Originally Posted by Julie n Kevin View Post
    The tech working on mine called yesterday and said the fridge was working as designed. He also said they are running it in gas mode. I told him it has to be an intermittent problem when running on AC mode.

    Going to call them first thing this morning to talk about replacing the circuit board.

    Kevin
    Hi Kevin (@Julie n Kevin),

    Please let us know the outcome as we are researching this concern with Atwood.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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  10. #10
    cuttinchief
    Guest
    I have the norcold 12cuft. Had a gas issue,but also had a furnace gas issue. Thinking I may have a regulator problem on my 379.

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