User Tag List

Page 1 of 31 12311 ... LastLast
Results 1 to 10 of 306
  1. #1
    Site Sponsor RetiredVagabond's Avatar
    Join Date
    Dec 2013
    Location
    Montana
    Posts
    71
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)

    Atwood Refrigerator - Electric Mode Failure?

    I've had my Reflection 293 RES for almost four months and the refrigerator has worked great, both on electric and propane gas. Earlier this week I noticed the refrigerator was warming up. Sure enough the light was on but it wasn't running. I forced it to use gas and it worked, but the electric still doesn't seem to be working. I have tested a couple of times after a camp move, but no luck. Is there something I can do or should I make arrangements to bring it in? If so whom should I contact?

    Thanks
    Gary
    Gary
    Hamilton, Montana
    2014 Grand Designs Reflection 293RES #0477
    2013 Dodge Ram 2500 4x4 Diesel

  2. #2
    Commercial Member huntr70's Avatar
    Join Date
    Sep 2013
    Location
    PA
    Posts
    4,454
    Mentioned
    230 Post(s)
    Tagged
    0 Thread(s)
    Contact your selling dealer for an appointment.

    They will test it and get the repair authorization from either GD or the refer manufacturer.
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  3. #3
    Site Sponsor
    Join Date
    Feb 2014
    Posts
    58
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Call GD cust support or your dealer. Mine is on the blink too. Currently at a GD dealer for that and a gas leak. I'll let you know what they find.
    Julie and Kevin - Waterloo, IA
    2015 F-350 6.7L Lariat 4x4 SC, Edge Evolution CTS, B&W Companion.
    2015 337RLS

  4. #4
    King Pin
    Join Date
    Feb 2014
    Posts
    6,521
    Blog Entries
    10
    Mentioned
    41 Post(s)
    Tagged
    1 Thread(s)
    Has anybody pursued this issue? We are on a four month trip and two days into it, the reefer stopped working on electric. When we got into an RV park, we switched over to electric. I had a thermometer in the reefer, and the temperature creeped up to 65 degrees over night. There were no error codes. We had to throw away over $200 in groceries. We switched back to gas, and the unit cooled back down to 34 degrees. We replaced all the food, and we'll be using gas until we get home or somebody comes up with a quick fix for the refrigerator problems.

  5. #5
    TK-421
    Guest
    We just picked up our Reflection 303 not long ago and our fridge failed while on electric our first trip. Same thing, wasted groceries. It's with the dealer now and was told it will be fixed this week. They had to order a part. Not sure what part it needed but will share when I learn this week.

  6. #6
    Seasoned Camper
    Join Date
    Mar 2014
    Location
    Virginia Beach, VA
    Posts
    251
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Usually if a fridge won't cool on electric, but does OK on gas, it is the circuit board as the issue. Several discussions on other forums always pointed to the same thing, the circuit board. Once that was replaced, worked just fine.
    Don & Judy
    Charlotte - SPCA Special


    2014 Reflection 303RLS
    2019 F350 Dually CC LB 6.7L

  7. #7
    Manufacturer
    Join Date
    Sep 2013
    Posts
    112
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Hi everyone

    I will make sure Jerry McCarthy, VP of Customer Service, sees these posts. (Although knowing Jerry, I'm sure he is already on top of it).

    Thanks for the posts and sorry about the refer issues. We will definitely look into it.

    Regards,

    Bill Fenech

  8. #8
    Site Sponsor
    Join Date
    Feb 2014
    Posts
    58
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    The tech working on mine called yesterday and said the fridge was working as designed. He also said they are running it in gas mode. I told him it has to be an intermittent problem when running on AC mode.

    Going to call them first thing this morning to talk about replacing the circuit board.

    Kevin
    Julie and Kevin - Waterloo, IA
    2015 F-350 6.7L Lariat 4x4 SC, Edge Evolution CTS, B&W Companion.
    2015 337RLS

  9. #9
    Manufacturer
    Join Date
    Sep 2013
    Location
    Bristol & Middlebury, Indiana
    Posts
    1,297
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Julie n Kevin View Post
    The tech working on mine called yesterday and said the fridge was working as designed. He also said they are running it in gas mode. I told him it has to be an intermittent problem when running on AC mode.

    Going to call them first thing this morning to talk about replacing the circuit board.

    Kevin
    Hi Kevin (@Julie n Kevin),

    Please let us know the outcome as we are researching this concern with Atwood.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  10. #10
    cuttinchief
    Guest
    I have the norcold 12cuft. Had a gas issue,but also had a furnace gas issue. Thinking I may have a regulator problem on my 379.

Page 1 of 31 12311 ... LastLast

Similar Threads

  1. 313rlts Atwood refrigerator quit cooling on electric
    By Lambchop in forum General Tech Topics
    Replies: 2
    Last Post: 08-20-2015, 06:46 PM
  2. Atwood refrigerator failure
    By dirtclod in forum General Tech Topics
    Replies: 21
    Last Post: 08-10-2015, 02:19 PM
  3. Chalk up one more Atwood Refrigerator Failure
    By mageorge in forum General Tech Topics
    Replies: 16
    Last Post: 08-09-2015, 09:46 PM
  4. Atwood Refrigerator Failure Question
    By 2hams in forum General Tech Topics
    Replies: 7
    Last Post: 08-01-2015, 08:17 AM
  5. HVAC Fan Mode Light and Electric Water Heater On Light
    By Canyonlight in forum Electrical System and Wiring
    Replies: 3
    Last Post: 08-06-2014, 08:03 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

DISCLAIMER:This website is not affiliated with or endorsed by Grand Design RV, LLC or any of its affiliates. This is an independent site.