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Thread: TV help - What am I doing wrong?

  1. #1
    Senior Member dloase's Avatar
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    TV help - What am I doing wrong?

    Arrived at the KOA at Ruffs Dale PA. Got everything setup. Went to hook up the cable TV and nothing. Tried a second RG6 cable with negative results. Put the antenna up and turned the signal booster back on and things work fine both in the living room and in the bedroom. Switched everything back to "cable" mode including turning off the antenna signal booster and nada. Did I miss something? Is there and easy way to check the connection in the hook-up area to the interior of the unit?

    Thanks

    David
    David & Linda - Plainview, VA
    2008 3500HD CrewCab DRW
    2014 369RL #258
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  2. #2
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    Quote Originally Posted by dloase View Post
    Arrived at the KOA at Ruffs Dale PA. Got everything setup. Went to hook up the cable TV and nothing. Tried a second RG6 cable with negative results. Put the antenna up and turned the signal booster back on and things work fine both in the living room and in the bedroom. Switched everything back to "cable" mode including turning off the antenna signal booster and nada. Did I miss something? Is there and easy way to check the connection in the hook-up area to the interior of the unit?

    Thanks

    David
    Hi David & Linda (@dloase),

    Unless I hear back differently, I'm going to consider this thread closed as my understanding is that you've talked directly with Ryan in our Customer Support team to resolve your questions.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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  3. #3
    Senior Member dloase's Avatar
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    Yes I did talk with Ryan in Customer Support. As of yet I have been unable to resolve the issue. However, he was able to solve another issue I was having on the spot. If I am unable to fix or find the issue myself, I will email customer service directly. Thanks again for all of the great support.

    - David
    David & Linda - Plainview, VA
    2008 3500HD CrewCab DRW
    2014 369RL #258
    2007 Solstice
    2008 TrailBlazer
    2016 Kia Sorento
    [SIGPIC][/SIGPIC]

  4. #4
    Site Sponsor Justaguy's Avatar
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    I bet you already tried this but try doing everything you already have done, booster off, RX into "CABLE" hookup in center then scan channels. Works for me.
    Dean and Cindy
    2014 337 RLS
    Firestone Ride - Rite Airbags
    Ford F-250 6.7 Diesel

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