Shower leak part two

[rschirm52]

I have sent you a message for some additional information on your leak so I can get this over to our service team

Thank you,
Jes

HI Jes.. I know it's been a long while since you messaged me and I finally saw it appear on my list...I apologize for the delay in returning any information to you. Our problem centered around the glass in the door. The inner piece of the 3 pieces that slid together was warped somehow from top to bottom, enough the seal would not hold to stop water under pressure from leaking past and coming past to the exterior of the shower. After replacing the entire door kit, it solved our problem entirely.


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[runningwildinthepnw]

Yep, ours leaks to at the base of the rail. Thanks for the tip to dry out, take off old silicone and put in better caulk. I'm in the process of drying it and will re-caulk hopefully this weekend.