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07-01-2014, 08:58 AM #11Marc HauserGuest
Hey Everyone,
Catching a break in travel right now (in Tampa for Florida Dealer swing), wanted to say "hi" and let everyone know that I do enjoy reading the forum daily and truly do respect the fact that this is a "owner's forum" and not a "manufacturer's forum" (which is why you have not seen me active on the site)... I want you all to know that we are truly striving to build you all GREAT products, and when there may be an issue, to be there for you to get them corrected immediately! I have had the pleasure of working with many of you directly, and cannot thank you enough for your trust in our Company/Products! Please feel free to call/email me if you need anything at all, sometimes me "shaking the trees" seems to work a little quicker when needed ;-)
Jim & Kerry, I do remember working with you in Portland and hope is good!!! Also, I hope you raise a slice and "toast" me when you are camping in the Solitude (haha
Again, please feel free to call/email should you need anything at all!!!
Marc Hauser
General Manager
Grand Design RV
Office: 574.825.8000 X2010
[email protected]
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07-01-2014, 10:53 AM #12
Marc,
From the beginning when we discussed the forum's creation, through today you guys have always been great. I don't know of a company who participates at the level that you guys do in the forums. The insight that you guys provide and the direct link to the feedback is outstanding.
Thank you.
Ct..Chris Tretta
Albuquerque, NM
2013 Ram 3500 Megacab 4x4 6.7L Cummins
2019 Grand Design 385GK
2014 Grand Design 369RL - Sold
Class A CDL, Doubles/Triples, Hazmat and Tanker endorsements
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07-07-2014, 02:58 PM #13
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Hi everyone
I want to "ditto" Marc's post.
I have noticed that we have not always replied to the Manufacturer's Corner questions on a daily basis, although that is our goal. Sometimes research is required and sometimes the question seems to be answered by other members. Regardless, we are trying to respond on a daily basis.
Take care and happy travels,
Bill Fenech
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