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Thread: The Heartbreak of Delamination
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10-20-2018, 04:14 PM #11
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10-20-2018, 06:17 PM #12
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10-22-2018, 04:10 PM #13
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My delamination looked like your first and fourth pictures and did not look like the center two. General RV showed me pictures of the two square pieces they cut out of the center above the slide which showed the sub material that was butted together which was spreading. No water intrusion. General RV assured me they have experience in this issue where they glassed in two solid pieces back in. It has not changed but then again I have not traveled that much. I wanted to get this done since its under warranty and it has been documented. Grand Design asked for photos and some specifics then covered the repair without issue.
MidwestCamper
Jim & Dawn
Near Milford, Michigan
2017 Imagine 2600RB
2015 GMC Sierra 1500 Double Cab 4x4
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10-22-2018, 04:17 PM #14
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10-22-2018, 05:49 PM #15
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Here's the story-
I consulted with a respected independent RV repair service that's been in the business for 20+ years, had them do an inspection and report. I also consulted with an RV repair company that specializes in delamination repair. Both entities advised not to repair this by regluing and clamping.
When I mentioned possible wall replacement to GD, I ran into a wall. They would not consider it. The initial proposal was to take it to a dealer and have them fix it. I wasn't happy with that and went further up the chain. The outcome was that Grand Design will send their factory mobile repair tech to the dealership to train them on delam repair. Their method will be to hyper extend the slide, inject glue into the wall and clamp it. When I raised concerns about this I was told if it didn't work they wouldn't leave me hanging. We shall see.
Having a couple of experts advise not to do this has left me a bit skeptical. These are folks that have repaired thousands of RVs. However, GD has accepted this as a warranty claim and I'm grateful they will take care of this.
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10-23-2018, 06:09 PM #16
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10-23-2018, 06:21 PM #17
Hey Kim,
I think this is a reasonable plan.
As GDRV grows, they have to figure out how to repair things like this without bringing every rig back to their factory service center. We met their field service guys at the Indiana Rally and saw the service rigs that they have been provided with. These guys are the best of the best and GDRV has given them the tools to get the job done.
If, for some reason, your rig cannot be repaired to your satisfaction by the field service tech, I am sure that GDRV will still take care of you as they have promised.
Please keep us updated.
RobLast edited by Cate&Rob; 10-23-2018 at 06:35 PM.
Cate & Rob
2015 Reflection 303RLS
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10-23-2018, 06:26 PM #18
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Hey Jim, thanks! I'm looking forward to getting this done. I'm sure it'll be fine. Kudos to Grand Design for covering this. To their credit, they never questioned whether this would be covered. Their willingness to fly a factory tech out to facilitate the repair is to be commended.
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10-23-2018, 06:31 PM #19
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10-23-2018, 08:06 PM #20
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