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Thread: Refrig.

  1. #1
    movinonbob
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    Refrig.

    Count me in as one of the Atwood non-cooling refrig owners. Elec mode just stopped, switched to gas and it works. Although I'm not sure up to full capacity. I'm a full-timer so if the dealer cannot fix Fri, we will be in Shippsewanna Mon. (Had the trip up north planned for quite some time as luck would have it.)

  2. #2
    Site Sponsor Dave and Monica's Avatar
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    You should call the customer service line in the morning (574.825.8000) and see if you can get it fixed as you're only a few miles from the GD factory. Perhaps they could send a Atwood tech to your campsite.

    Dave
    Dave and Monica - Gore Bay, Ontario
    Vitus the Hungarian Vizsla
    2014 Reflection 337 RLS #129
    2008 F250 V10 CC Lariat RWD

  3. #3
    Site Sponsor Steve and Cill's Avatar
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    Welcome to the forum movinonbob! I agree with Dave, give Customer Service a call, here is their new direct line # 574-825-9679.

    Steve

  4. #4
    movinonbob
    Guest
    I contacted the GD factory and we seem to be on the repair track. Thanks

  5. #5
    Site Sponsor Renee's Avatar
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    Welcome to the forums Bob...and sorry to hear about the fridge. It does seem to be an issue in the Reflection Line that uses Atwood. Hopefully, Grand Design is letting Atwood know of this problem.
    Our Solitude has the Norcold Fridge and it seems to be problem free so far. (knocks on wood)

    Good luck on your fridge repair, hopefully this is fixed soon!
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

  6. #6
    Member Bbirds14's Avatar
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    Great to here.
    Bbirds14
    Atlanta, Georgia
    Zeus and Barnaby, Golden Retrievers
    F250 Lariat, SWB, 6.7L Diesel, 4x4 (Kodi)
    2014 Reflection 337RLS #494

  7. #7
    movinonbob
    Guest
    Talk about satisfied: Called the service rep JD Monday morning, told him the problem, by 10 am the Atwood rep was AT MY CAMPSITE, fixed it and was gone in less than an hour.Keep up the good work GD and Atwood. movinonbob

  8. #8
    Senior Member
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    Great to hear! Good job Atwood and Grand Design!!!!
    Jim and Cecille
    Sumner, MI
    2019 Solitude S-Class 2930RL #1098
    Used to be 2014 Reflection 337RLS #277
    2015 Chevy 2500HD Duramax 6.5' Box

  9. #9
    Senior Member campinfool's Avatar
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    Glad to hear you got yours fixed quickly. Atwood is aware of the problem as GD forwarded the thread from this forum to them. I got a call from Atwood last week about mine.

    Jim
    Jim and Cal
    2014 Reflection 337RLS
    Ram 3500 5.9

  10. #10
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    Bob - Do you know what component was defective? My electrical cooling was caused by a defective heating element. The gas problem was due to an bad igniter. I'm sure glad Craig from Atwood was able to get ours fixed yesterday then head over and get you taken care of too. Great service by those Indiana guys.

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