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Thread: Microwave

  1. #1
    New Member Trijart's Avatar
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    Microwave

    As always components and appliances know when to quit. One month after my anniversary and warranty expiration our microwave went out. The keyboard is stuck at 00:06am. None of the buttons work when pushed. Disconnected the power several times and when plugged back in it displays the 00:06am. I have seen the recalls and though the model number doesn't match the manufactured date of 2013 does. We just got to our first stop of a 12 day vacation. What a way to start. Any ideas out there? Grand Design?
    Art & Terry
    2014 Solitude #366
    2014 Ford F-450 Platinum 4x4 Duallie
    Retired Police Officer '03/US Navy Vet 76-80
    El Paso, Texas

  2. #2
    Manufacturer
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    Quote Originally Posted by Trijart View Post
    As always components and appliances know when to quit. One month after my anniversary and warranty expiration our microwave went out. The keyboard is stuck at 00:06am. None of the buttons work when pushed. Disconnected the power several times and when plugged back in it displays the 00:06am. I have seen the recalls and though the model number doesn't match the manufactured date of 2013 does. We just got to our first stop of a 12 day vacation. What a way to start. Any ideas out there? Grand Design?
    Hi Art & Terry (@Trijart),

    Our Customer Support team will be in contact using the phone number listed on your Warranty Registration.

    Note: If you prefer to be called at a different phone number, please send that to me via Private Message (PM).

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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