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  1. 08-04-2014, 09:30 PM #1
    Canyon Ridge
    Guest

    Latch holders for main door and front cargo bay

    These door latches are coming loose at the top end and are separating from the unit. The top screws are pulling out while the bottom ones are secure. Is anyone else having this experience? While this is certainly a minor issue, I think longer screws or a better method for securing these is required.
    These are great units and we are enjoying ours.
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  2. 08-07-2014, 12:14 PM #2
    GDRV Service
    GDRV Service is offline
    Manufacturer
    Join Date
    Sep 2013
    Location
    Bristol & Middlebury, Indiana
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    Quote Originally Posted by Canyon Ridge View Post
    These door latches are coming loose at the top end and are separating from the unit. The top screws are pulling out while the bottom ones are secure. Is anyone else having this experience? While this is certainly a minor issue, I think longer screws or a better method for securing these is required.
    These are great units and we are enjoying ours.
    Hi @Canyon Ridge,

    If you require further assistance with this repair please call our Service Support team at (574) 825-9679. We would be happy to help.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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