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Thread: Furrion Power cord

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    Senior Member redram's Avatar
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    Furrion Power cord

    My 303 went in the shop with the blue lights on the power cord working. When i got it home only one works. went to a camp ground and only one works, I have a surge protector that shows the voltage on each leg and they are correct. It says they have a 5 year warranty. How do i claim on it? Don
    2014 Reflection 303//2013 Ram 2500 turbo diesel Spring, TEXAS

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    Call your dealer....
    Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
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    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!


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    my 50 amp cord doesn't have any lights on it but the cord shorted out because the set screws inside the plug were never tightened black wire melted had to replace the plug $85.00 then the rain cover didn't allow coupling nut to be reinstalled due to a different brand of plug I guess so I bought a new cover of same brand as plug and it worked fine cost me another $28.00
    John & Caren
    2014 Solitude 369RL #331
    2005 Dodge 3500 Quad Cab Cummins & manual 6 speed

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    Quote Originally Posted by longshot View Post
    my 50 amp cord doesn't have any lights on it but the cord shorted out because the set screws inside the plug were never tightened black wire melted had to replace the plug $85.00 then the rain cover didn't allow coupling nut to be reinstalled due to a different brand of plug I guess so I bought a new cover of same brand as plug and it worked fine cost me another $28.00
    Hi John & Caren (@longshot),

    For reimbursement on any out-of-pocket warranty expense, please forward a copy of your receipt via fax to (574) 825-9249. Make sure to include your name, mailing address and 17-digit RV VIN.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    Senior Member redram's Avatar
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    This is what i mean. Called the dealer and talked to a service writer. Told him about the cord , and he says that if the lights come ON i have a problem. I tryed to tell him the correct way it works but i guess i will have to go over there to get my point across. If you look up Furrion cord it explains it. What to do. Don
    2014 Reflection 303//2013 Ram 2500 turbo diesel Spring, TEXAS

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    Quote Originally Posted by GDRV Customer Service View Post
    Hi John & Caren (@longshot),

    For reimbursement on any out-of-pocket warranty expense, please forward a copy of your receipt via fax to (574) 825-9249. Make sure to include your name, mailing address and 17-digit RV VIN.

    Best regards,
    ~ Janice


    We faxed our receipt over 2 months ago still waiting for that reimbursement check to arrive
    John & Caren
    2014 Solitude 369RL #331
    2005 Dodge 3500 Quad Cab Cummins & manual 6 speed

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    Quote Originally Posted by longshot View Post
    We faxed our receipt over 2 months ago still waiting for that reimbursement check to arrive
    Hi John & Caren (@longshot),

    I apologize, I haven't seen your fax. Can you scan your receipt and send it to me (along your name, mailing address and 17-digit RV VIN) via a private message (PM) here on the forum? If not, please call me directly at your convenience to discuss. Thanks in advance...

    Best regards,
    ~ Janice
    Last edited by GDRV Service; 11-04-2014 at 04:16 PM.
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

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    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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