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  1. #11
    Site Sponsor KZ's Avatar
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    Janice,

    Good morning. I received a strut from JD but it came with no instructions. Could you please provide the door and wall locations for me so I can place the strut.

    Thank you

    KZ
    KZ and Terry Kleinheitz, Mississippi Gulf Coast
    Meka and Prissy (Social butterflies in Dachshound bodies)
    2015 379FL Solitude
    2014 Ram 3500, Crew Cab, Laramie, Cummins, Auto, 4X4, Long Bed, DRW, Andersen Hitch

  2. #12
    Manufacturer
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    Sep 2013
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    Quote Originally Posted by KZ View Post
    Janice,

    Good morning. I received a strut from JD but it came with no instructions. Could you please provide the door and wall locations for me so I can place the strut.

    Thank you

    KZ

    Hi KZ and Terry (@KZ),

    Please review the attached photo, if you need further assistance please contact your dealer or call our Customer Care team at (574) 825-9679.

    Best regards,
    ~ Janice

    Click image for larger version. 

Name:	14_1023 Solitude 379FL Awning Placement.jpg 
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    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #13
    New Member
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    We had a 2019 Imagine 18 RBE, same problem.

  4. #14
    Site Team WhittleBurner's Avatar
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    Nov 2013
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    Sitting in the sun! FL for along while
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    Quote Originally Posted by EhrmanB View Post
    We had a 2019 Imagine 18 RBE, same problem.
    This is a very old thread and this person does not work for GD any longer. You might want to start your own new thread on your problems.
    I'm closing the thread so it doesn't get dredged up again.
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
    https://3dogsandatrailer.wordpress.com/


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