User Tag List


Results 1 to 3 of 3
-
08-21-2014, 10:55 AM #1
- Join Date
- Jan 2014
- Location
- Ladson SC
- Posts
- 36
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Trying to get someone at GD to help
I finally sold my house and have ordered my Solitude 369 three weeks ago. My dealer called and said that he received an email informing him that the little rig was being shipped this week!!!! He was shocked so he sent them an email to make sure it was that same rig but did not receive an answer so I tried to call and for two days have not received a return call from either sales or CS. We have been waiting a long time to purchase this rig as I have been on the forum for several months and just now seeing problems with less then stellar answers from the factory or CS. Wish I could get an answer from the people in the factory. When I was asking about purchasing the Solitude 6months ago they were all helpful both in sales and CS but now I cannot get them to even return my call. Hope it gets better.....
-
08-21-2014, 01:33 PM #2
- Join Date
- Sep 2013
- Location
- PA
- Posts
- 4,217
- Mentioned
- 182 Post(s)
- Tagged
- 0 Thread(s)
What is it that you are trying to find out?
If it is whether or not your rig is actually coming in, they probably won't answer you.
That is a job for your dealer.....Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
[email protected]
2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
2021 Reflection 310RLS
-
08-26-2014, 01:35 PM #3
- Join Date
- Sep 2013
- Location
- Bristol & Middlebury, Indiana
- Posts
- 1,297
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
Similar Threads
-
Having some tech problems with the forum, can someone help?
By GreatLakesCamper in forum General DiscussionReplies: 2Last Post: 06-27-2017, 10:55 AM -
Solitude 360Rl or Reflection 337RLS? Trying to decide.... help
By [email protected] in forum New To RV'ing, Purchase Questions & General ConcernsReplies: 5Last Post: 02-19-2017, 05:51 PM -
Trying to be a new member of the GD Momentum Family
By S.Mine in forum Welcome Mat | New Member IntroductionsReplies: 6Last Post: 09-14-2016, 02:23 PM -
Trying to get some warranty work done?
By rgatorfans in forum General DiscussionReplies: 50Last Post: 11-18-2015, 09:19 AM -
Trying to get someone at GD to help
By photogent in forum General DiscussionReplies: 3Last Post: 08-21-2014, 01:34 PM
Sumo springs for Curt 7,000 lb...
Today, 09:42 PM in Axles, Brakes, and Suspension