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08-26-2014, 08:08 PM #1
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Poor Quality Lug Nuts? Do We Need To Replace Them??
Grand Design,
Could you please have your engineers review this thread and let us know if we do in fact need to replace our lug nuts, due to poor quality?
http://www.mygrandrv.com/for...piece-lug-nuts!!!
This is a teaching moment, if in fact it's true.....Improve the quality please, and don't cut corners to improve profits. If you build a better quality product, customers will likely be willing to pay a little more for a better 5th wheel. Otherwise, you'll miss the point of your mission, to build a better 5th wheel, eliminating the things customers won't be happy with, right??? I think I understand where you're trying to take the company, just trying to help you make sure you don't lose sight of your end goals...
I hope that helps,
PaulPaul & Kris - West Michigan
2015 Chevy Silverado 2500HD Duramax ("TheBeast")
2015 Grand Design Reflection 27RL 5th Wheel
Pullrite Superglide
[SIGPIC][/SIGPIC]
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