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Thread: Microwave issue

  1. #1
    Senior Member dloase's Avatar
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    Microwave issue

    We are starting to have an issue with our microwave. It is not covered by the recall, however the display will change from time to the number "1" "2" or "3" by itself. When it does the buttons become inoperative. Sometimes you can hit stop/cancel and it will clear. Other times nothing helps and you are at its mercy. We are coming up on our one year anniversary and would like to get this issue resolved before our warranty expires. The issue has been getting worse over the last month.
    Attached Thumbnails Attached Thumbnails image.jpg   image.jpg  
    David & Linda - Plainview, VA
    2008 3500HD CrewCab DRW
    2014 369RL #258
    2007 Solstice
    2008 TrailBlazer
    2016 Kia Sorento
    [SIGPIC][/SIGPIC]

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    Site Sponsor
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    ours does the same thing and has been doing it since March when we took it back in May they said they were ordering one, I have emailed Grand Design and as of today I'm still waiting, my warranty was up in June
    John & Caren
    2014 Solitude 369RL #331
    2005 Dodge 3500 Quad Cab Cummins & manual 6 speed

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    Our microwave in our Reflection 303 was acting up. Sometimes it would work and sometimes it would not. Talked to Dean at GD customer service and they sent me a new one. I received it within 10 days. Yesterday I installed it and it was easy to take the other one out and put the new one in.

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    Quote Originally Posted by dloase View Post
    We are starting to have an issue with our microwave. It is not covered by the recall, however the display will change from time to the number "1" "2" or "3" by itself. When it does the buttons become inoperative. Sometimes you can hit stop/cancel and it will clear. Other times nothing helps and you are at its mercy. We are coming up on our one year anniversary and would like to get this issue resolved before our warranty expires. The issue has been getting worse over the last month.
    Hi Dean & Linda (@dloase),

    Please see your dealer, and have them replace your microwave under warranty.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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  5. #5
    Senior Member dloase's Avatar
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    Janice,
    Thank-you. I talked with JD and the microwave is being shipped to my servicing dealer for replacement under warranty.
    David & Linda - Plainview, VA
    2008 3500HD CrewCab DRW
    2014 369RL #258
    2007 Solstice
    2008 TrailBlazer
    2016 Kia Sorento
    [SIGPIC][/SIGPIC]

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