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Thread: 2019 Momentum 21G toy hauler
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08-06-2019, 09:48 PM #11
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Hi All,
just to follow up on my original rant/post --- we have been able to use the unit a couple of times and each time there are more and more issues === suffice it to say that the list now tops 50 items -- all factory defects
GD service advisor very patronizing -- "sorry for your issues,but we handling for you - are we not?" grrrrrr not my point my point is there should not be that many issues with a brand new unit --- if I purchased a used unit, I could accept the issues.... but having spent mucho denaros on this unit --- I am not a very happy camper
Meeting with my Dealer GM and hopefully owner to discuss what recourse we/they have with GD with the number of issues and the amount of time and $ the dealer is billing GD for the repairs. I am sure it is now into the 10,000 + mark .....
I do like the layout and the functionality of the unit, just not the quality control aspect.
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08-07-2019, 05:23 AM #12
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08-07-2019, 08:09 PM #13
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Almost every item you have mentioned should have been detected by the dealer PDI. Once you have the issue(s) resolved, I would consider a new dealer. Our dealer fixed every issue prior to delivery or requesting any paperwork be signed. They layed nothing off on GD or "it was delivered this way and bring it back under warranty". They stepped up before the sale. YMMV. Coachlight RV in Carthage Missouri gets my thumbs up.
Last edited by GeoffnCheri; 08-07-2019 at 08:12 PM.
Geoff and Cheri
2011 F250 CC 6.7L
Firestone Ride Rite Airbags
Pull Rite 16k SuperGlide
2018 Reflection 303RLS, Build date 9/2017
USMC-Retired
Thin Blue Line - Retired
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04-01-2020, 02:18 PM #14
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