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  1. #1
    Fireside Member
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    Sussex WI
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    Unhappy Slide out straps broken

    Reflection owners. Check your straps that hold your gas line and power cables on the fridge slide out. The front plastic strap on the gas line completely broke and the strap at the rear is 1/4 torn. I made temporary repairs with zip ties. Sent pics to dealer they are contacting GD. These straps did not even make it 3 months. They are made by lippert and are a poor quality IMO. I hope that GD has a better replacement strap. This was on our 2015 303. After I saw mine break. We checked our friends 2014 337. And their gas line strap was also broken, same thing 3 months old. I will let you guys know what GD repair is going to be.
    Paul & Debbie
    2015 303RLS. #679 16” tires 2” lift
    2018 F350 SRW CCSB 4x4 6.7 Diesel 3.55 B&W Std Hitch

    Sold 5/18. 2005 GMC 2500 HD Crew Cab short bed Duramax,

  2. #2
    King Pin
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    I sure hope GD comes up with a better solution for these straps. Mine broke at three months. I replaced it and it broke again. This is a very poor design and inferior materials. If they won't come up with a better design, I will.

  3. #3
    Site Sponsor Justaguy's Avatar
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    Checked ours this morning.....all ok. Not even a cut or tear. Thanks for the heads-up.
    Dean and Cindy
    2014 337 RLS
    Firestone Ride - Rite Airbags
    Ford F-250 6.7 Diesel

  4. #4
    Site Sponsor Gsport's Avatar
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    Here's my temporary fix, happened on mine too.. And I just checked today and it's starting to tear again (different spot)
    Attached Thumbnails Attached Thumbnails image.jpg  
    Jim and Kerry
    2014 Solitude 369RL
    2016 Silverado 3500HD
    Diesel/Allison

  5. #5
    Site Sponsor RetiredVagabond's Avatar
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    Mine tore after about four months. I had it repaired when doing some other warranty work. The dealer I was referred to in Missoula Montana by Grand Design was Bretz RV. I believed it was just reattached, not replaced. Waiting on reimbursement now.
    Gary
    Hamilton, Montana
    2014 Grand Designs Reflection 293RES #0477
    2013 Dodge Ram 2500 4x4 Diesel

  6. #6
    Fireside Member
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    Update. The dealer is sending me replacement straps. I asked if they are the same as original, they said they were. I am disappointed I think that they will just break again and then I will be out of warranty. Anyone from GD reading this? If so is there a better strap than this? This seams to be a problem with a lot of your coaches.
    Paul & Debbie
    2015 303RLS. #679 16” tires 2” lift
    2018 F350 SRW CCSB 4x4 6.7 Diesel 3.55 B&W Std Hitch

    Sold 5/18. 2005 GMC 2500 HD Crew Cab short bed Duramax,

  7. #7
    Manufacturer
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    Sep 2013
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    Bristol & Middlebury, Indiana
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    Quote Originally Posted by Pjs2500hd View Post
    Update. The dealer is sending me replacement straps. I asked if they are the same as original, they said they were. I am disappointed I think that they will just break again and then I will be out of warranty. Anyone from GD reading this? If so is there a better strap than this? This seams to be a problem with a lot of your coaches.
    Hi Paul & Debbie (@Pjs2500hd),

    We are in contact with Lippert and investigating these issues with the Flex-Guard strap. We suspect we may have received a shipment with brittle plastic.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  8. #8
    New Member
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    Sarasota,Fl
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    Ditto, mine is broken also after three camping trips.

  9. #9
    Site Sponsor ACDW-Ottawa's Avatar
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    They must be a defective batch. Those Flex-guard straps were working fine after 6 years on my old trailer I traded in for my Solitude. From what I've seen, they are used on most RV's.
    Aaron & Donna
    2014 Solitude 369RLS #1067
    2010 Dodge RAM 3500 SLT Mega-Cab 4x4 SRW 6.7L Cummins Diesel
    AMP Power Step Running Boards, Bed Step, & Bed Step2; Garmin RV760 GPS & EEZRV TPMS; Truck Covers USA Roll Cover
    Firestone Rear Air Suspension System, on-board compressor with 5 Gallon tank and Air port; Hijacker 16K Ultra Slider 5th Wheel Hitch, Dee Zee Truck Tailgate Assist; DU-HA Humpstor Truck Bed Storage Box; Voyager Rear Back Up Camera System
    YAKUPS® Vertical Kayak Rack and Custom Lippert 2" Receiver; Sailun S637ST tires; WeBoost Cell Phone Booster.

  10. #10
    Setting Up Camp
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    Sep 2014
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    Colorado Springs
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    Just checked mine on my brand new Momentum. Tthe top third is torn in the middle ...

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