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  1. #11
    JLLKEL
    Guest
    I had this problem on the double recliner where the are seam seperated and the corner of the seat by the arm there is a sharp edge of plywood the wore through the material. After a few e-mail and pictures and wanting us to measure the size of the recliners ( you would think they would know the size when you give them the Model number of the unit) but we measured and than about a couple of weeks later GD sent us the one recliner. Now the other recliner is starting wear through at the plywood edge.

  2. #12
    Manufacturer
    Join Date
    Sep 2013
    Location
    Bristol & Middlebury, Indiana
    Posts
    1,297
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    Quote Originally Posted by JLLKEL View Post
    I had this problem on the double recliner where the are seam seperated and the corner of the seat by the arm there is a sharp edge of plywood the wore through the material. After a few e-mail and pictures and wanting us to measure the size of the recliners ( you would think they would know the size when you give them the Model number of the unit) but we measured and than about a couple of weeks later GD sent us the one recliner. Now the other recliner is starting wear through at the plywood edge.
    Hi @JLLKEL,

    If you have not already done so, please call your dealer or our Customer Support at (574) 825-9679 for assistance.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #13
    ellie0149
    Guest
    Having same issue with our ( loveseat) theater seating. Waiting to see what service dept says
    Attached Thumbnails Attached Thumbnails image.jpg  

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