Problem with Retracting Awning

[Lingerlonger]

I think the awning on my 337 is not retracting properly/all the way against the trailer.

Photos (hopefully) attached below.

At the PDI, I mentioned it to the dealer and they said it was "normal."
When I took it back to the dealer for the first time for some warranty issues,
I raised the problem again. The Service Advisor readily agreed that it was
not retracting all the way. Then the service techs and shop foreman told
me that this is "normal."

I have not had a chance to look at other awnings on Reflections to verify this "normal" claim.
I remain convinced that the outer arms should fold up more into the inner arms against
the trailer, and that there should not be this much fabric flapping in the wind when it is
in the retracted position.

What can you tell me? The photos are of the awning in the retracted position.

2014 Reflection 337 RLS
VIN 573FR3626E3300439
E-mail: [email protected]
Phone: 410-923-3664