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06-20-2019, 12:28 PM #1
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New 297rsts has soft area on roof and unable to open black tank
We just purchased our 297rsts. My husband got on the roof and there is a soft area. Anyone else have this problem? We returned camper to dealer. Will my rig need to go back to manufacturer for a new roof? We couldn't get the black tank value to open at all. Dealer will have to address it too. I am very worried about the roof. Any experiences? Thanks! Janice
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06-20-2019, 12:40 PM #2
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- Sitting in the sun! FL for along while
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Hi Janice, I don't recall any soft roof issues but that doesn't mean there are none. Keep in contact with your dealer and if you think they aren't doing what you feel needs to be done don't hesitate to call GD customer service. As for the black tank there are posts with the valve either sticking, blocked by debri or hard to work due to poor routing from the factory. If it has to go back for roof work rest assured they do an excellant job at the repair facility, often the trailer returns even better than when it left.
Marcy & Gary
2014 Grand Design - Reflection 303RLS
2022 GMC 3500 Denali Duramax Longbed SRW
2015 GMC Denali 3500 - Retired
2003 F350 - retired
Michigan
We're in trouble now, the dog are bloggin'!
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06-20-2019, 01:42 PM #3
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No roof issues that I found on our 2019 297RSTS, but have not walked every inch of it either. What is the location of the soft spot?
My black value was hard to pull out the 1st time as well, once i finally got it open I cleaned it good and have not experienced any further issues.Brian-USMC Retired
2019 Reflection 297RSTS
2019 RAM 3500 Laramie MegaCab-4x4 DRW-AISIN
Propride 3P Hitch
Spokane, WA
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06-20-2019, 01:56 PM #4
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Thanks for your post. I appreciate it.
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06-20-2019, 01:57 PM #5
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Thanks for your comment. Appreciate it.
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06-20-2019, 09:22 PM #6
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Steve & Sue (pups:Sky & Sierra) Gardnerville, Nv
2017 Refelection 297RSTS
2017 Ford 350 CC 4x4 Lariat Superduty 6.7, Long Bed
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06-21-2019, 04:22 AM #7
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06-21-2019, 08:30 AM #8
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07-02-2019, 09:14 PM #9
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X3 on the spongy feeling. I just returned from our shakedown trip last weekend and did not have any problems with the black tank dump valve.
2013 Ford Eco Boost CC ( previous)
2016 Chevy Silverado 2500HD
2019 Reflection 297 RSTS
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07-03-2019, 10:28 AM #10
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Thanks to everyone for the replys to my post. I appreciate it. The dealer dealt with the black water tank pull valve, now it works okay. The roof was considered fine.
New from California
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