Quality Control??

[scotti158]

Noticed this a few days ago. 2019 Imagine 2800BH. The rocker arm mount also looks to be as crooked as this. The rust is also very troubling. Picked this up new in March 2019.

[gbkims]

Noticed this a few days ago. 2019 Imagine 2800BH. The rocker arm mount also looks to be as crooked as this. The rust is also very troubling. Picked this up new in March 2019.

I'd keep after Grand Design to replace this spring hanger.
Let us know what they do.

[scotti158]

I messaged them through their website. Waiting for a response. Hopefully the legendary GD customer service will come through for me.

[FT4NOW]

I messaged them through their website. Waiting for a response. Hopefully the legendary GD customer service will come through for me.

I've always had better luck calling them earlier in the day during their business hours. I've tried messaging them through the website and never received a response.

Sent from my SM-G950U using Tapatalk

[WhittleBurner]

GD will most likely send you to Lippert, since they are who made the frame. You may want to contact Lippert on your own too.

The rust is another story, looks like the rig was delivered in the winter and no one washed the salt off. Clean and spray it with that rust reformer paaint, it works pretty good.

[scotti158]

I visited the dealer today (Meyer's RV of Syracuse) with pictures and scheduled a day for me to drop the camper off for repair. The fella I talked to seemed confident a fix could be done there and be covered under warranty. He said he had seen that issue before. We have 2 close to home camping trips scheduled, then I'll drop it off the end of September. Feeling a little better about it. I was ready to toss in the towel on camping. For the $ paid and GD always talking quality, I was disappointed.

[Wicked ace]

I was ready to toss in the towel on camping. For the $ paid and GD always talking quality, I was disappointed.

As well you should be. My experience so far has been nothing to brag about.