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  1. #1
    pobrien
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    Please contact me

    I have left two messages for JD, no reply. I Emailed GD too ref. Bedroom slide. Please get my contact info from there and have a rep call me. Pat O'Brien

  2. #2
    Site Sponsor Renee's Avatar
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    Pat, did you message GDRV Customer Service on this forum? Her real name is Janice.
    here's her contact info:

    Grand Design RV | Attn: Customer Care
    Mailing & Shipping address: 13868 CR 4, Bristol IN 46507
    For emergency or immediate assistance, please contact Grand Design Customer Care directly with your 17-digit RV VIN, name, and phone number via:
    - Phone (M-F, 8 am-5 pm EST closed holidays): (574) 825-9679
    - Fax: (574) 825-9700
    - Email: [email protected]
    - Website: www.granddesignrv.com

    I'm sure Janice will help you get in touch with whomever you are trying to reach.
    Renee & Bill -- Central Louisiana
    2014 Solitude 305RE #404
    2007 F250

  3. #3
    Manufacturer
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    Sep 2013
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    Quote Originally Posted by pobrien View Post
    I have left two messages for JD, no reply. I Emailed GD too ref. Bedroom slide. Please get my contact info from there and have a rep call me. Pat O'Brien
    Hi Pat (@pobrien),

    My understanding is that you've talked with JD in our Customer Support team, and unless we hear differently from you we will consider this handled.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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