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  1. #11
    Seasoned Camper
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    I know in our 337, you have to be pretty close or exact in order to get the remote to work properly. Once I turn ours on, I don't adjust it much - does a really nice job.
    Jim and Cecille
    Sumner, MI
    2019 Solitude S-Class 2930RL #1098
    Used to be 2014 Reflection 337RLS #277
    2015 Chevy 2500HD Duramax 6.5' Box

  2. #12
    Long Hauler LCBoyer's Avatar
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    Mimbapat, I think the manual on off switch may have 3 positions, on, off, and remote

  3. #13
    Site Sponsor
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    how has general rv been at preping your unit?

  4. #14
    Site Sponsor Cate&Rob's Avatar
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    Power on/off is the red button at the "top" of the remote.
    Once turned on, the heat button on the right, chooses between low, high, and temp set point.
    The "F" button on the left adjusts the brightness of the "electric flame".
    The lower button is a timer to shut off.
    The remote has to be aligned fairly low and directly at the fireplace, to work.

    Rob
    Cate & Rob
    2015 Reflection 303RLS

  5. #15
    Setting Up Camp
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    Sep 2014
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    Vancouver, WA
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    Not to hijack this thread, but does anybody else's fireplace "flame" backlight come on, but not flicker when you are plugged into shore power? I tried the light switch on the fireplace and remote, but the backlight will not turn off. I can get it to go through the rest of the brightness settings.
    2007 Dodge 2500 5.9 CTD Megacab
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  6. #16
    Harlech
    Guest
    Not sure about the flicker issue, Doug, but I know mine doesn't ever turn off. I just turn it down to 1 on the brightness setting.

  7. #17
    Site Team WhittleBurner's Avatar
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    Quote Originally Posted by bob hohn View Post
    how has general rv been at preping your unit?
    Hi Bob, We bought from the Mt Clemens General and they were pretty thorough. Can't speak for any of the other Generals.
    They also pulled the unit in the garage (it was January) for us to spend as much time inspecting the unit ourselves as we wanted. We went with a check list and spent a few hours there undisturbed. They checked in on us once and left us alone. Then they did their PDI and found one or two items we did not. The few items found were pretty minor.
    The service department has been fairly quick getting the unit back when it went in for warranty work. But found they don't always listen when it comes to asking them to contact GD for certain fixes.
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
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  8. #18
    Site Team WhittleBurner's Avatar
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    Quote Originally Posted by Doug1193 View Post
    Not to hijack this thread, but does anybody else's fireplace "flame" backlight come on, but not flicker when you are plugged into shore power? I tried the light switch on the fireplace and remote, but the backlight will not turn off. I can get it to go through the rest of the brightness settings.
    Doug our flame light goes down to one and does not run the heat without the light on. It would be nice to have the light off at night if any one is sleeping in the livingroom. It flickers on shore power and 12v.
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
    https://3dogsandatrailer.wordpress.com/


  9. #19
    Site Sponsor
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    thanks

    Quote Originally Posted by WhittleBurner View Post
    Hi Bob, We bought from the Mt Clemens General and they were pretty thorough. Can't speak for any of the other Generals.
    They also pulled the unit in the garage (it was January) for us to spend as much time inspecting the unit ourselves as we wanted. We went with a check list and spent a few hours there undisturbed. They checked in on us once and left us alone. Then they did their PDI and found one or two items we did not. The few items found were pretty minor.
    The service department has been fairly quick getting the unit back when it went in for warranty work. But found they don't always listen when it comes to asking them to contact GD for certain fixes.
    about to buy a new solitude 320x, from gen. rv downriver. hope to see you out camping this spring & summer. thanks for your take on gen. rv bob

  10. #20
    aktravler
    Guest
    We got a new remote for our fireplace and it does not work either. I talked to Dean and he sent a replacement and it does not work either. Going to try and see if I can find any technical data on line for this thing.

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