Hello,
My name is Pat Presti and my hubby is Vince. We are from St. Clair, MI. We just got our Solitude 320X one week ago. We did not get a remote control for our fireplace or any manual or directions on how to operate it. Is there any way I can get this from the Manufacturer. We asked our dealer (General RV in Mt Clemens) about it and they said they don't all come with remotes give us your model#. Well, we don't have any way of knowing what the model is. Thank You in advance.
Pat and Vince